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  1. Reference Library
  2. FAA Orders
  3. JO 7210.3
  4. Chapter 9
  5. Section 1
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JO 7210.3 Facility Operation and Administration
  1. Chapter 1. General

    Section 1. Introduction
  2. Section 2. Order Use
  3. Chapter 2. Administration of Facilities

    Section 1. General
  4. Section 2. Responsibilities
  5. Section 3. Air Traffic Familiarization/Currency Requirements for En Route/Terminal/System Operations Facilities
  6. Section 4. Hours of Duty
  7. Section 5. Watch Coverage-Flight Service Stations
  8. Section 6. Watch Supervision-Terminal/En Route
  9. Section 7. Appearance and Security
  10. Section 8. Medical
  11. Section 9. Weather/Visibility
  12. Section 10. Wind/Altimeter Information
  13. Chapter 3. Facility Equipment

    Section 1. General
  14. Section 2. Use of Communications
  15. Section 3. Communications Procedures
  16. Section 4. Recorders
  17. Section 5. Navigational Aids
  18. Section 6. Surveillance Source Use
  19. Section 7. Video Maps
  20. Section 8. Other Displays
  21. Section 9. Color Displays-Terminal
  22. Chapter 4. Correspondence, Conferences, Records, and Reports

    Section 1. General
  23. Section 2. User Coordination/Conferences/Publicity
  24. Section 3. Letters of Agreement (LOA)
  25. Section 4. Application
  26. Section 5. Other Correspondence
  27. Section 6. Records
  28. Section 7. Reports
  29. Section 8. Freedom of Information Act (FOIA)
  30. Chapter 5. Special Flight Handling

    Section 1. Presidential Aircraft
  31. Section 2. FAA Aircraft
  32. Section 3. DOE and Other Aircraft
  33. Section 4. Other Flight Requests
  34. Section 5. 14 CFR Part 91, UAS Operations
  35. Chapter 6. En Route Operations and Services

    Section 1. General
  36. Section 2. Sector Information Binders
  37. Section 3. Operations
  38. Section 4. Services
  39. Section 5. Air Carrier Computer Interface Program
  40. Section 6. En Route Decision Support Tool (EDST)
  41. Section 7. Advanced Technologies and Oceanic Procedures (ATOP)
  42. Section 8. Reduced Vertical Separation Minimum (RVSM)
  43. Section 9. En Route Information Display System (ERIDS)
  44. Section 10. En Route Data Communications
  45. Chapter 7. En Route Data

    Section 1. Performance Checks
  46. Section 2. Deficiencies
  47. Chapter 8. NAS En Route Automation

    Section 1. General
  48. Section 2. Procedures
  49. Section 3. Displays
  50. Chapter 9. Facility Statistical Data, Reports, and Forms

    Section 1. Operational Count Data
    1. 9-1-1 IFR AIRCRAFT HANDLED
    2. 9-1-2 CATEGORIES OF OPERATIONS
    3. 9-1-3 CRITERIA FOR IFR AIRCRAFT HANDLED COUNT
    4. 9-1-4 MILITARY AIRCRAFT MOVEMENTS
    5. 9-1-5 USE OF AUTOMATED COUNTS
    6. 9-1-6 FAA FORM 7230-14, ARTCC OPERATIONS DAILY SUMMARY
    7. 9-1-7 INSTRUCTIONS FOR COMPLETING FAA FORM 7230-14
    8. 9-1-8 DISTRIBUTION AND AMENDMENT
  51. Section 2. Instrument Approach Data
  52. Section 3. Other Reports and Forms
  53. Chapter 10. Terminal Operations, Services, and Equipment

    Section 1. General
  54. Section 2. Position Binders
  55. Section 3. Operations
  56. Section 4. Services
  57. Section 5. Terminal Radar
  58. Section 6. Airport Lighting
  59. Section 7. Airport Arrival Rate (AAR)
  60. Chapter 11. FAA Contract Tower Operation and Administration

    Section 1. Organizational Responsibilities
  61. Section 2. Operations and Staffing
  62. Section 3. Training
  63. Section 4. Documents, Forms, and Charts
  64. Section 5. Operational Documents, Directives, and Regulations
  65. Chapter 12. National Programs

    Section 1. Terminal VFR Radar Services
  66. Section 2. Data Recording and Retention
  67. Section 3. VFR Flyway Planning Chart Program
  68. Section 4. Helicopter Route Chart Program
  69. Section 5. VFR Transition Route Program
  70. Section 6. Standard Terminal Automation Replacement System (STARS)
  71. Section 7. Safety Logic Systems Operations Supervisor/CIC Procedures
  72. Section 8. VFR Waypoint Chart Program
  73. Section 9. Low Altitude Authorization Notification Capability
  74. Section 10. UAS Facility Maps (UASFM)
  75. Section 11. UAS Operations at Towered Airports
  76. Chapter 13. Facility Statistical Data, Reports, and Forms

    Section 1. General Information
  77. Section 2. Itinerant Operations
  78. Section 3. Local Operations
  79. Section 4. Overflight Operations
  80. Section 5. Amending and Reviewing Data
  81. Chapter 14. Flight Service Operations and Services

    Section 1. General
  82. Section 2. Position/Service Information Binders
  83. Section 3. Operations
  84. Section 4. Services
  85. Chapter 15. Aviation Meteorological Services and Equipment

    Section 1. General
  86. Section 2. Pilot Weather Briefing
  87. Section 3. Broadcasts
  88. Chapter 16. Equipment

    Section 1. General
  89. Section 2. Frequencies
  90. Chapter 17. Facility Statistical Data, Reports, and Forms (Alaska Only)

    Section 1. General Information
  91. Section 2. Aircraft Contacted
  92. Section 3. Flight Plan Count
  93. Section 4. Pilot Briefing Count
  94. Section 5. Other Reports and Information
  95. Section 6. FSS Lists, Logs, and Tallies (OASIS)
  96. Chapter 18. Traffic Management National, Center, and Terminal

    Section 1. Organizational Missions
  97. Section 2. Organizational Responsibilities
  98. Section 3. Line of Authority
  99. Section 4. Supplemental Duties
  100. Section 5. Coordination
  101. Section 6. Trajectory‐Based Operations (TBO)
  102. Section 7. Traffic Management Initiatives
  103. Section 8. Flow Evaluation Area (FEA), Flow Constrained Area (FCA), and Integrated Collaborative Rerouting (ICR)
  104. Section 9. Monitor Alert Parameter
  105. Section 10. Ground Delay Programs
  106. Section 11. Airspace Flow Programs (AFP)
  107. Section 12. Collaborative Trajectory Options Program (CTOP)
  108. Section 13. Ground Stop(s)
  109. Section 14. Special Traffic Management Programs
  110. Section 15. Severe Weather Management
  111. Section 16. Severe Weather Avoidance Plan (SWAP)
  112. Section 17. Preferred IFR Routes Program
  113. Section 18. North American Route Program
  114. Section 19. Coded Departure Routes
  115. Section 20. Route Advisories
  116. Section 21. Operations Plan
  117. Section 22. National Playbook
  118. Section 23. Traffic Management (TM) Support of Non‐Reduced Vertical Separation Minima (RVSM) Aircraft
  119. Section 24. Route Test
  120. Section 25. Time‐Based Flow Management (TBFM)
  121. Section 26. Weather Management
  122. Chapter 19. Waivers, Authorizations, and Exemptions

    Section 1. Regulatory Waivers and Authorizations
  123. Section 2. Elimination of Fixed‐Wing Special Visual Flight Rules Operations
  124. Section 3. Current Authorizations and Exemptions from Title 14, Code of Federal Regulations
  125. Section 4. Parachute Jump Operations
  126. Section 5. Moored Balloons, Kites, Parasail, Unmanned Rockets, and Unmanned Free Balloons/Objects
  127. Section 6. 14 CFR Part 107, sUAS Operations
  128. Section 7. Procedural Waivers
  129. Chapter 20. Temporary Flight Restrictions (TFRs)

    Section 1. General Information
  130. Section 2. Temporary Flight Restrictions for Unmanned Aircraft (49 U.S.C. Section 44812)
  131. Section 3. Temporary Flight Restrictions in the Vicinity of Disaster/Hazard Areas (14 CFR Section 91.137)
  132. Section 4. Temporary Flight Restrictions in National Disaster Areas in the State of Hawaii (Section 91.138)
  133. Section 5. Emergency Air Traffic Rules (14 CFR Section 91.139)
  134. Section 6. Flight Restrictions in the Proximity of the Presidential and Other Parties (14 CFR Section 91.141)
  135. Section 7. Flight Limitation in the Proximity of Space Flight Operations (14 CFR Section 91.143)
  136. Section 8. Management of Aircraft Operations in the Vicinity of Aerial Demonstrations and Major Sporting Events (14 CFR Section 91.145)
  137. Chapter 21. Operations Security: Tactical, Special, and Strategic

    Section 1. Organizational Missions
  138. Section 2. Responsibilities
  139. Section 3. Operational Line of Authority
  140. Section 4. Supplemental Duties
  141. Section 5. Coordination
  142. Section 6. Special Security Instruction (SSI) (14 CFR Section 99.7)
  143. Section 7. Security Notice (SECNOT)
  144. Appendices

    Appendix 1. [RESERVED]
  145. Appendix 2. [RESERVED]
  146. Appendix 3. Air Carrier Aircraft for Air Traffic Activity Operations Count
  147. Appendix 4. Glideslope Outage Authorization Request
  148. Appendix 5. Checklist for Reported Headset Tone Incidents
  149. Appendix 6. Space LOA Sample Templates

JO 7210.3 Facility Operation and Administration|JO 7210.3EE · Change 3 · Effective 7/9/2026

Chapter 9 · Section 1

Operational Count Data

8 Paragraphs|9-1-1–9-1-8

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9-1-1 IFR AIRCRAFT HANDLED

The IFR Aircraft Handled count is the statistic maintained by ARTCCs. The statistic is used to fulfill a variety of management planning and administrative requirements, but one of the primary requirements is that of determining controller grade level. As such, it reflects the factors of knowledge and skills required by and the responsibility involved with the type of service being provided. Not every service provided will qualify for an operational count, but those which do are considered typical of the total facility responsibility.

9-1-2 CATEGORIES OF OPERATIONS

Maintain data on the following categories of aircraft operations:

a.

Air Carrier: Operations by aircraft identified in Appendix 3, Air Carrier Aircraft for Air Traffic Activity Operations Count, which use three letter company designators.

b.

Air Taxi: Operations by aircraft other than those identified in Appendix 3 which use three letter company designators or the prefix “TANGO.”

NOTE

Air Taxi operators who do not have a FAA-issued designator have been authorized to use the prefix “TANGO.”

c.

Military: All classes of military operations.

d.

General Aviation: Civil operations which are not classified under air carrier or air taxi.

9-1-3 CRITERIA FOR IFR AIRCRAFT HANDLED COUNT

a.

Basic Criteria: ARTCCs must maintain a count of IFR Aircraft Handled which meet both the following criteria:

1.

The aircraft must be:

(a)

On an IFR flight plan or a Special VFR clearance; or

(b)

Provided approved separation while conducting practice instrument approaches; and

2.

The facility must have control jurisdiction over the aircraft. Radio communication while doing this is not a requirement for an allowable IFR Aircraft Handled count.

b.

By Operation Type: IFR Aircraft Handled is broken down as Domestic aircraft handled and Oceanic operations. The Domestic count is further subdivided into Departure operations, Arrival operations, and Over operations. Presently, the counting of Arrivals is only an option which may be exercised by ARTCCs using a computer counting routine. Count those operations which qualify under the following guidelines:

1.

Domestic Departures: Record one departure for each:

(a)

IFR flight which originates in an ARTCCs area and enters that center's airspace. (ARTCCs must not count Departures which operate solely under tower en route control nor any other aircraft which never enters the center's airspace.)

(b)

Airborne aircraft changing from VFR to IFR except those covered in subparagraph b3(b).

(c)

VFR departure from a Class D or Class E surface area when cleared by the ARTCC in accordance with Special VFR procedures.

(d)

IFR flight plan extension (alternate or new destination, or proceeding to original destination after completing practice penetrations or low approaches en route) made after the aircraft has been cleared for an approach by the center or after jurisdiction has been received by approach control.

2.

Domestic Arrivals: Record one Arrival for each:

NOTE

ARTCCs using a computer counting routine may elect to count both Departures and Arrivals in lieu of counting only the Departures and multiplying by two. The purpose of this option is to provide sufficient flexibility in the counting procedures to be compatible with efficient computer utilization. When using this option, no change is made to the Departure and Over operations procedures except as noted here.

(a)

IFR flight terminating at an airport within the ARTCCs area.

(b)

VFR entry into a Class D or Class E airspace when cleared by the ARTCC in accordance with SVFR procedures in lieu of the Departure count of subparagraph b1(c).

(c)

VFR aircraft that conducts a practice instrument approach procedure and is provided IFR separation by the ARTCC when it is providing approach control service in lieu of the Over count in subparagraph b3(e).

3.

Domestic Overs: Record one Over count for each:

(a)

IFR flight not previously counted which proceeds from outside an ARTCC's advisory area and passes through the area without landing.

NOTE

Such count is not taken for en route flights traversing approach control airspace.

(b)

Military Training Route (MTR) operations as follows:

(1)

IR (IFR MTRs).

[a]

Each entry/reentry at an entry or alternate entry point.

[b]

Each recovery to IFR en route phase of flight after completing the IR.

(2)

VR (VFR MTRs). No count is authorized for the VR route itself as it is a VFR maneuver. Flight to and from a VR is normally conducted on an IFR flight plan. When the aircraft completing the VR requests IFR en route service:

[a]

Record an Over count, as in subparagraph b3(c) below, for the recovery into ARTCC airspace for an IFR leg of a composite flight plan.

[b]

Record a Departure count under subparagraph b1(b) above for the recovery into center airspace when the aircraft has not previously filed an IFR flight plan and is now requesting IFR service.

(c)

Military aircraft recovering from a block of assigned airspace into the ARTCC's area. Only the ARTCC into whose area the aircraft recovers and which provides IFR en route service to that aircraft must take this count.

NOTE

Block of Assigned Airspace is airspace of defined vertical/lateral limits, assigned by ATC for the purpose of allowing the military to control and operate during specified periods within these areas without interference from other IFR aircraft. Such airspace includes special use airspace, ATCAAs, MOAs, and Refueling Tracks, but does not include activities, such as expanded route widths, course deviations, or random altitude blocks.

(d)

Civilian aircraft which recover from a block of assigned airspace, similar to the military count above, provided the block fits the definition and its use is covered by a LOA.

(e)

VFR aircraft that conducts a practice instrument approach procedure and is provided IFR separation by the ARTCC.

4.

Oceanic Operations: Facilities having oceanic airspace may record one Oceanic operation count for each:

NOTE

Oceanic operations are not categorized as Departures, Arrivals, and Overs.

(a)

IFR flight which penetrates an oceanic ARTCC's area. This count is independent of the Domestic count to be taken.

(1)

Only one Domestic and one Oceanic count is normally accrued by a flight transiting domestic and oceanic areas. If the aircraft exits the FIR and then subsequently reenters, or exits ARTCC airspace to another ARTCC and then reenters, additional counts may be taken.

(2)

ARTCCs must not take more than one Domestic count, even though the aircraft exits an ARTCC's domestic area, crosses the same ARTCC's oceanic area, and again enters the domestic area.

(3)

An Oceanic count must not be taken for each hour an aircraft is operating “on station.”

(b)

IFR flight which originates in an ARTCC's oceanic airspace.

9-1-4 MILITARY AIRCRAFT MOVEMENTS

The military services frequently fly several aircraft in formation receiving ATC services as if they were a single unit. Such operations must qualify for a Departure, Arrival, or Over count using the guidelines in paragraph 9-1-3, Criteria for IFR Aircraft Handled Count. Count such military aircraft movements as follows:

a.

Consider flights of more than one aircraft operating in a formation and handled as a single aircraft as a single unit, however, if the formation breaks up into smaller formations, take another count for each individual formation or individual flight.

b.

Consider as a military mission any operation involving two or more military aircraft flying over routes which require coordination to reserve an altitude or a block of altitudes and count the entire mission as one flight.

NOTE

“Military Mission” refers to an “altitude reservation” that is approved by CARF or by the ARTCC when the operation is not covered in a letter of agreement.

c.

Take a separate operations count for each aircraft in a military mission when:

1.

Radar service is provided to individual aircraft (or flights).

2.

Aircraft operating outside areas of radar coverage have at least 15 minutes separation.

9-1-5 USE OF AUTOMATED COUNTS

ARTCCs may elect to use automated counting procedures, manual counting procedures, or both. For example, a computer count may be used for Departures and Overs, while military and oceanic Overs are added manually. The accuracy of computer counts must be verified periodically to be within plus/minus 3 percent of the actual traffic count.

9-1-6 FAA FORM 7230-14, ARTCC OPERATIONS DAILY SUMMARY

When using manual counting procedures, FAA Form 7230-14 is a monthly form which must be used by ARTCCs and CERAPs for reporting their daily and monthly operational traffic counts. The front side of the form is for Domestic operations and VFR advisory counts. This side will meet the normal requirements of most facilities. The back of the form is for Oceanic operations and must be filled out by those facilities having oceanic airspace. Forms forwarded as the official facility traffic count must be neat and readable as each column will be entered into the computer for processing and storage.

9-1-7 INSTRUCTIONS FOR COMPLETING FAA FORM 7230-14

a.

FRONT SIDE: Enter the facility's name and location. Use two digits for the month and the year (March 2019 would be 03, 19), and fill in the facility's three‐letter identifier.

1.

Domestic Operations: Each day record by category the count for Departures, Arrivals, and Overs. These columns are added across to get the “Domestic Aircraft Handled” column. Those facilities not using an arrival count must leave those columns blank, enter the actual number of departures in the departure column, and reflect departures multiplied by 2 plus overs in the “Domestic Aircraft Handled” column. Safety and Operations Support does not keypunch the “Domestic Aircraft Handled” column. Rather, it uses a computer routine to add the individual entries, and that column is provided only for the convenience of the facilities and the Service Area office. At the bottom of the form, a row marked “TOTAL” is for the monthly total of each column. Below that row, and at the very bottom, is a row marked “1,” which may be used any way the facility desires to use it.

2.

VFR Advisories: The far right-hand column is for the VFR Advisories count. The count is used in various studies of expanded ARTCC service.

b.

REVERSE SIDE: Facilities that need to use the back of the form must repeat the entries for the month, the year, and the facility location identifier.

1.

Oceanic Operations: The primary use of the back of the form is for Oceanic operations. If a facility has oceanic airspace, unless reported by other means, Oceanic operations must be filled in each day by category. If a category has no Oceanic operations for a day, leave it blank, (do not use a zero). These columns are added horizontally to get the “TOTAL” Oceanic operations column. At the bottom of the form, a row marked “TOTAL” is for the monthly total of each column.

2.

Grand Total: Add the Domestic total to the Oceanic total to get a grand total for the day. The form is designed to be folded so that the three columns are side by side. Folding instructions are printed on the form.

3.

Special Use: Routinely these columns are not used but are provided for the occasional special project which may be directed by Washington Headquarters or The Service Area Director of Air Traffic Operations.

4.

Remarks: The remarks column may be used at any time to enter pertinent remarks concerning other portions of the form.

9-1-8 DISTRIBUTION AND AMENDMENT

a.

Distribute FAA Form 7230-14 as follows (it may be combined in one envelope with the other monthly forms):

1.

The original and one copy to the Service Area office not later than the 2nd workday (Monday-Friday) of the following month.

2.

One copy to the facility's files.

b.

Correct any errors in the forms sent in last month by completing a new form, circling the revised fields, and marking the form “AMENDED COPY.” Amended copies of forms more than 1 month old will not be accepted unless approval has been obtained from Acquisition and Business Services, ATO Information Technology, Data Services. Send amended copies along with the current reporting month's forms to the Service Area Director of Air Traffic Operations.

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9-1-1 IFR AIRCRAFT HANDLED

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