JO 7210.3 Facility Operation and AdministrationJO 7210.3EE · Change 3 · Effective 7/9/2026
Chapter 11 · Section 1
Organizational Responsibilities
4 Paragraphs11-1-1–11-1-4
11-1-1 ATO LEVEL OF SUPPORT
The FAA Contract Tower (FCT) Program is a federally funded program that provides contract air traffic control services at designated towers.
FAA organizations must provide the same level of operational support and guidance to contract towers as provided to similar FAA Airport Traffic Control Towers (ATCT).
11-1-2 FAA HEADQUARTERS
The Vice President of Air Traffic Services (AJT) is responsible for the FCT Program, and the AJT Technical Advisory Group (AJT-22) provides guidance and direction for Headquarters, Service Area, and FCT personnel, in the provision of air traffic control services at FCT locations. AJT-22 must provide:
The name of the Contracting Officer Representative (COR) for the FCT national contracts to the Contracting Officer (CO).
Timely assistance and technical guidance to FAA and contractor personnel on operational issues.
The Director, FAA Acquisition and Contracting (AAQ-1) must designate a CO for the FCT national contracts.
The CO has sole responsibility for modifications and/or changes to the contract. Other FAA personnel that deal directly with contractor personnel must be familiar with the terms of the contract and must use caution not to require actions of the contractor that fall within the purview of the CO.
The CO must coordinate all contract modifications with AJT-22 prior to execution.
11-1-3 ATO SERVICE CENTERS
Planning & Requirements Group (PRG) must:
Appoint the FCT Program Implementation Manager (PIM) as the point of contact (POC) at the Service Center for coordinating issues affecting the FCT Program.
Provide FCT applicant contact information to appropriate FAA lines of business (LOB).
Operations Support Group (OSG) must provide a POC for coordinating FCT issues.
Quality Control Group (QCG) must provide a POC for coordinating FCT issues.
Assign each FCT to a district.
11-1-4 AJT DISTRICT OFFICES
ATC facilities that interface with an FCT must contact the district whenever FCT issues cannot be resolved at the local level.
Operational FCT issues that cannot be resolved at the district level must be coordinated with the respective OSG.
Non-operational FCT issues that cannot be resolved at the district level must be coordinated with the respective FCT Program Implementation Manager (PIM).
The district may delegate day-to-day operational support and/or certification responsibilities to other FAA facilities.