JO 7210.3 Facility Operation and AdministrationJO 7210.3EE · Change 3 · Effective 7/9/2026
Chapter 2 · Section 7
Appearance and Security
9 Paragraphs2-7-1–2-7-9
2-7-1 PERSONNEL APPEARANCE
Personnel must maintain a neat, clean, businesslike appearance during working hours. Personal grooming and clothing must be appropriate to the conduct of Government business.
2-7-2 QUARTERS APPEARANCE
The appearance of each air traffic facility must reflect the high standards of the agency at all times. Facility air traffic managers must ensure that adequate janitorial services are provided.
2-7-3 BULLETIN BOARDS
Air traffic bulletin boards should only display material authorized by the facility air traffic manager or his/her designee.
2-7-4 FOOD AND BEVERAGES
Food and beverages may be permitted in the operating quarters at the discretion of the facility air traffic manager.
2-7-5 FACILITY SECURITY
Facility air traffic managers are responsible for the security of operating quarters and must use appropriate agency directives for guidance in maintaining this security. This is not applicable to pilot briefing areas in flight service stations.
Facility air traffic managers must determine that adequate locks or other suitable devices are installed and operated so as to ensure security control over access to operating quarters.
In no case must ARTCC buildings be used as public fallout shelters.
2-7-6 SUSPICIOUS ACTIVITIES AROUND AIRPORTS OR FAA FACILITIES
ATC facilities must report suspicious activities (for example, unauthorized use of aircraft, tampering with aircraft or other property around airports or FAA facilities, placing packages or other objects in unusual locations, and any activity performed in a manner that is suspect of malice) on the Domestic Events Network (DEN) at 844-432-2962 (toll-free). In addition, these types of suspicious activities must be reported to local law enforcement, the airport manager, aircraft operator, or any combination thereof as appropriate. Do not attempt to delay, detain, or question suspects, but do attempt to keep the person or persons under surveillance until law enforcement representatives arrive.
NOTE
Procedures for reporting other suspicious activities or security events are located in JO 7210.3, paragraphs 2-1-31, Reporting Suspicious Aircraft/Pilot Activities; 2-1-34, Reporting Suspicious UAS Activities; 2-1-40, Transportation Security Administration and FAA Joint Operating Procedures; and 2-7-7, Cooperation with Law Enforcement Agencies.
2-7-7 COOPERATION WITH LAW ENFORCEMENT AGENCIES
Theft of aircraft and other suspicious activities concerning aircraft have complicated the task of law enforcement agencies, particularly with federal drug enforcement efforts. Any information the Federal Bureau of Investigation (FBI) and Department of Homeland Security (DHS) obtains on these activities could assist their investigations. ATC facilities must report information pertaining to stolen aircraft and other suspicious activities concerning aircraft on the Domestic Events Network (DEN) as described in subparagraph c.
REFERENCE
FAA Order JO 7210.3, Para 2-7-6, Suspicious Activities Around Airports or FAA Facilities.
The Blue Lightning Initiative, led by U.S. Customs and Border Protection and the Department of Transportation, trains airline personnel to identify potential traffickers and human trafficking victims, and to report their suspicions to federal law enforcement. Reports of suspected human trafficking must be reported on the DEN as described in subparagraph c.
Report on the DEN directly if the ATC facility is actively monitoring the DEN or has a dedicated line to the DEN. Otherwise, the ATC facility must immediately report the above referenced activities on the DEN via 844-432-2962 (toll free).
2-7-8 FACILITY VISITORS
Persons interested in the services and facilities provided by air traffic should be encouraged to visit facilities for familiarization. The facility air traffic manager or a designated representative may authorize these visits if:
The presence of visitors does not interfere with the operation of the facility.
There is no breach of security directives.
Personnel are or will be available to conduct an escorted tour.
Foreign national visits must be handled in accordance with current directives.
2-7-9 SECURITY OF JOINT-USE RADAR DATA
Personnel involved in a joint-use radar environment must be familiar with the provisions of directives concerning the security of joint-use radar.