Privacy Policy

Depending on how you use FlightPush, we may collect:

• Your name and email address when you create an account, contact us, or purchase a course.
• Your course progress, lesson completion, quiz results, and related learning activity so you can continue your training.
• Basic transaction information confirming successful purchases.
• Technical information needed to operate, secure, and improve the platform, such as browser type, device information, IP address, and diagnostic data.
• How you use FlightPush, if you have not opted out of analytics: what you search the Reference Library for and which result you open, which reference sections and articles you read and for how long, how far you scroll an article, and how you first found FlightPush (the page you landed on, the website that sent you, and any campaign tags in the link).
• Information you choose to give us: your training goals (target certificates, planned test and checkride dates, training stage, Part 61 or 141, and optionally your flight school), a knowledge test result you report, an answer to an optional question when you leave a trial or checkout, and a problem you report on a practice question.
• Whether our emails reach you and whether they are opened or a link in them is clicked, so we can fix delivery problems and stop sending what is not useful.

We only collect information necessary to operate FlightPush and provide the services you request.

We use your information to:

• Create and manage your account.
• Provide access to purchased courses.
• Save your learning progress.
• Process purchases.
• Respond to support requests.
• Improve the reliability and performance of FlightPush.
• Decide which reference material, articles, and questions to add or fix, based on what students search for, read, and report.
• Time reminders and follow-ups to the goals and dates you give us.
• Detect fraud, abuse, and security issues.
• Comply with legal obligations when required.

We do not sell or rent your personal information, and we do not share it with third parties for advertising or marketing purposes.

FlightPush relies on a small number of trusted providers to operate the platform:

These providers process information only as needed to perform the services they provide. Each maintains its own privacy policy and security practices.

Payments are securely processed by Stripe, Inc.

FlightPush does not receive or store your full payment card information. Stripe processes payment information according to its own privacy policy. We receive only the information necessary to verify successful purchases and grant access to your courses.

If you create a FlightPush account, we store your account information and learning progress so you can securely sign in and continue your training across devices.

Passwords are stored using secure authentication provided by Supabase and are not accessible in plain text.

We use Vercel Analytics and Vercel Speed Insights to understand how the website performs and how visitors use it. These services provide aggregated usage and performance information that helps us improve FlightPush.

We also run our own first-party analytics, stored in our own database and never sent to an advertising network. It records searches, reading time, article engagement, and how you first arrived, as described above. Before you sign in it is tied only to a random identifier kept in your browser. Once you have an account, it is linked to your account so we can understand which reading and studying actually helps students pass.

You can turn analytics off at any time in Account Settings, under Privacy. If your browser sends a Do Not Track or Global Privacy Control signal, we treat that as turning it off. Turning analytics off stops this collection and removes the analytics identifiers stored in your browser. Information you type in on purpose, such as your training goals, is kept separately and is not affected by the analytics setting.

Questions you ask Ask the Library are sent to Anthropic, our AI provider, to produce the answer. FlightPush does not store your questions or answers unless you choose Save to Notebook, which keeps them in your notebook like any other note. Your browser keeps the current conversation for this tab only, so it is still there when you come back from a cited source. Anthropic keeps API inputs and outputs for a limited period under its commercial terms and does not use them to train its models.

For each question we keep only a usage record: whether it was answered, how long it took, how many sources it used, and any Helpful or Not Helpful rating you give. That record has no question or answer text and nothing that identifies you or your account.

We use Sentry to identify and resolve software issues.

Error reports may include technical information such as your browser, device, IP address, and the request that caused the error. This information is used only to diagnose and fix problems.

To protect FlightPush and its users, certain features use temporary IP-based rate limiting through Upstash.

This information is used only to prevent abuse and maintain service reliability.

We retain account, purchase, and related records only for as long as reasonably necessary to:

• Provide our services
• Maintain your account
• Meet legal or tax obligations
• Resolve disputes
• Enforce our agreements

Purchase records may be retained for up to seven years when required for accounting or legal purposes.

Detailed analytics records (individual searches, reading sessions, article visits, and email events) are deleted after 13 months. We keep daily totals that do not identify anyone.

Ask the Library usage records, which contain no questions, answers, or account details, are deleted after 13 months.

You may request deletion of your account or personal information, subject to these legal and operational requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

While no method of transmitting or storing information electronically is completely secure, we continually work to protect the information entrusted to us.

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law and our legitimate operational or legal obligations.

You can edit or clear your training goals at any time in Account Settings, and every survey question we ask is optional.

FlightPush is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

Course purchases should be made by individuals who are at least 18 years old or have permission from a parent or legal guardian.

We may update this Privacy Policy from time to time as FlightPush evolves or legal requirements change.

When we make material changes, the updated version will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@flightpush.co.