Account

Trouble Signing In

Check the account email, recover a forgotten password, and avoid creating a second account by mistake.

Last reviewed July 13, 2026

Use the email tied to your training

Course purchases, progress, test attempts, certificates, and instructor connections belong to the FlightPush account that received them. Start by confirming you are signing in with the same email used at checkout or enrollment.

Avoid creating a duplicate account

If a purchased course appears missing, do not immediately create another account with a different email. First try the purchase email and password reset. Support can investigate an access mismatch more accurately when the original purchase email is provided.

When to contact support

Contact support when the correct email and a fresh password reset still do not restore access. Never send a password, reset code, authentication token, or complete payment-card number.

Still need help?

Send a tracked request with the course, page, or lesson involved. Do not include passwords, authentication codes, or complete payment-card information.

Contact FlightPush Support