Billing
Billing, Receipts, and Course Access
What happens after checkout and what information to include when purchased access does not appear.
Access after checkout
A completed checkout grants the purchased course to the account associated with the checkout email. Sign in with that email and open the student dashboard or account page to confirm access.
When access does not appear
Confirm the payment completed, refresh the account after signing in, and verify the login email matches the checkout email. If the course is still missing, contact support with the course name, purchase email, approximate purchase date, and receipt or checkout reference.
Protect payment information
FlightPush support does not need your full card number, security code, password, or authentication code. Only provide the minimum details needed to locate the purchase.
Still need help?
Send a tracked request with the course, page, or lesson involved. Do not include passwords, authentication codes, or complete payment-card information.
Contact FlightPush Support →