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  3. NTSB A-24-002
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NTSB · Safety Recommendation

Safety Recommendation A-24-002

Recommendation

TO THE FEDERAL AVIATION ADMINISTRATION: Encourage Title 14 Code of Federal Regulations Part 91K, 135, and 121 operators to incorporate into their standard operating procedures a procedural crosscheck that requires flight crews to verbalize the number of a runway they are about to cross, as indicated by runway signs, unless an installed automated system already provides an aural advisory.

Safety Issue and Context

This report discusses the January 13, 2023, runway incursion incident involving American Airlines (AAL) flight 106, a Boeing 777-200, and Delta Air Lines (DAL) flight 1943, a Boeing 737-900, at John F. Kennedy International Airport (JFK), Queens, New York. The flight crew of the AAL airplane was instructed to taxi to runway 4L for departure and cross runway 31L; however, the crew crossed runway 4L, where the DAL airplane had just begun its takeoff roll. The local controller cancelled the DAL airplane’s takeoff clearance, and the DAL flight crew rejected the takeoff.

Safety issues discussed in this report include (1) the need for additional risk mitigation strategies to prevent flight crew surface navigation errors that result in runway incursions; (2) the need for a procedural crosscheck that requires flight crews to verbalize the number of a runway they are about to cross as indicated by runway signs; and (3) the lack of flight deck technology to detect potential traffic conflicts. As a result of this investigation, the National Transportation Safety Board issues eight new safety recommendations to the Federal Aviation Administration (FAA), reiterates one previously issued recommendation to the FAA, and supersedes two recommendations.

Response History

May 9, 2025 · NTSB Correspondence · FAA

We understand that the FAA believes encouraging flight crews to confirm runway crossings could disrupt established pilot procedures and communications with air traffic control. We note that operators are required to have a safety management system (SMS), which includes a process for determining specific pilot requirements in these situations, and existing FAA guidance includes runway surface safety best practices.

FAA Advisory Circular (AC) 120-74B states the following:

When flightcrew members verbally confirm their understanding of the instructions, they then have a chance to discover and correct any misunderstandings and thus prevent hazardous situations from developing. This verbal coordination/agreement should be accomplished at the following times: When approaching any hold short line, verbalize “approaching (specific runway number) hold short line.”

Despite this guidance being available before this incident, the operator did not require its flight crews to verbally crosscheck the runway number displayed on the runway signs. Noticing those signs was the last opportunity for the incident flight crew to detect and correct the captain’s surface navigation error before the incident occurred. We continue to believe that reading the runway number aloud could have alerted the flight crew to the fact that the airplane was about to cross the wrong runway. We also point out that such a procedure would be easy to perform and is similar to other common safety-related checks. Therefore, we urge you to reconsider your position.

In the meantime, pending our review of an appropriate plan, the Board has voted to classify Safety Recommendation A-24-2 OPEN-- UNACCEPTABLE RESPONSE.

September 5, 2024 · Recipient Response · FAA

-From Michael G. Whitaker, Administrator: In response to this safety recommendation, the Federal Aviation Administration (FAA) believes that an additional required confirmation of runway crossing could be distracting to the established procedures of pilots and interfere with ATC communications. Crew situational awareness of the aircraft's position occurs well before they arrive at the runway environment.

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Recommendation Facts

Status
Open - Unacceptable Response
Issued
June 11, 2024
Priority
CLASS II
Recipient
FAA
Adopted
May 29, 2024
Related Investigation
DCA23LA125
Related Report
AIR-24-01

In the absence of a revised taxi clearance, this communication occurs before the aircraft begins to move, as addressed in Advisory Circular (AC) 120-74B, which states: “Before initial taxi, once the aircraft is clear of equipment and personnel and has been released for taxi from the gate, complete as many checklist items as possible, such as: setting the flaps (many crewmembers use the technique of keeping their hand on the flap handle upon selection, until all indications show selected setting) trim, loading final weight, and balance data.

In addition, upon landing, no items should be changed or moved until the entire aircraft is clear of the active runway’s hold short line (e.g., changing radio frequencies and repositioning flaps, trim, and speed brakes).”

The FAA is focused on runway surface safety, and there are currently multiple documents that highlight best practices.

These documents include: • Safety Alert for Operators 17012, High Collision Risk During Runway Crossing (SAFO17012: High Collision Risk During Runway Crossing (faa.gov)) • AC-120-74B, Parts 91, 121, 125, and 135 Flightcrew Procedures During Taxi Operations (https://www.faa.gov/documentLibrary/media/Advisory_Circular/AC%20120-74B.pdf • AC-91-73B, Parts 91 and 135 Single Pilots, Flight School Procedures During Taxi Operations (https://www.faa.gov/documentlibrary/media/advisory_circular/ac%2091- 73b.pdf) • FAA Office of Runway Safety (https://www.faa.gov/airports/runway_safety) • Pilot’s Best Practices for Airfield Safety (https://www.faa.gov/airports/runway_safety/pilots/best_practices)

Additionally, the FAA mandates that each operator use their Safety Management System (SMS) process to determine the specific pilot requirements in these situations. Operators are advised to review and include the established resources in their safety risk management process to improve surface safety. The FAA believes that the SMS process is responsive and supported by existing publications that meet the intent of this recommendation.

I believe the FAA has effectively addressed Safety Recommendation A-24-2 and considers our actions complete. The FAA will take no further action on this safety recommendation.

June 11, 2024 · NTSB Correspondence · FAA

This letter provides information about the National Transportation Safety Board’s (NTSB) May 29, 2024, report Runway Incursion and Rejected Takeoff, American Airlines Flight 106, Boeing 777-200, N754AN, and Delta Air Lines Flight 1943, Boeing 737-900, N914DU (NTSB/AIR-24-01). The details of this accident investigation and the resulting safety recommendations may be found in the attached report, which can also be accessed at http://www.ntsb.gov. As a result of this investigation, we identified the following safety issues: • the need for a procedural crosscheck that requires flight crews to verbalize the number of a runway they are about to cross as indicated by runway signs;

• the lack of flight deck technology to detect potential traffic conflicts on a taxiway or runway surface; • the need for additional risk mitigation strategies to reduce the likelihood that flight crew surface navigation errors result in runway incursions; and • the need for cockpit voice recorders with a 25-hour recording capability. Accordingly, the NTSB makes the following safety recommendations to the FAA. Additional information regarding these recommendations can be found in the noted sections of the report.

• Encourage Title 14 Code of Federal Regulations Part 91K, 135, and 121 operators to incorporate into their standard operating procedures a procedural crosscheck that requires flight crews to verbalize the number of a runway they are about to cross, as indicated by runway signs, unless an installed automated system already provides an aural advisory. (A 24 2) (See section 2.3.1.)

• Encourage Title 14 Code of Federal Regulations Part 121 operators to use their safety management system to identify flight crew surface navigation errors resulting from the performance of concurrent tasks during taxi and develop and implement effective risk mitigation strategies considering human factors principles. (A-24-3) (See section 2.3.2.) • Collaborate with aircraft and avionics manufacturers and software designers to develop the technology for a flight deck system that would provide visual and aural alerts to flight crews of traffic on a runway or taxiway and traffic on approach to land. (A-24-4) (See section 2.3.3.)

• Require that the technology developed in response to Safety Recommendation A 24 4 be installed in all newly certificated transport-category airplanes. (A 24 5) (See section 2.3.3.) • Require that existing transport-category airplanes be retrofitted with the technology developed in response to Safety Recommendation A 24 4. (A 24 6) (See section 2.3.3.) • Evaluate the effectiveness of the activation logic for the runway status light system considering the circumstances of this incident. (A 24 7) (See sections 1.9.1.1 and 2.4.1.)

• Using the findings of the evaluation conducted in response to Safety Recommendation A 24 7, update the runway status light system activation logic as necessary to improve system effectiveness. (A-24-8) (See sections 1.9.1.1 and 2.4.1.) • Require retrofit of all cockpit voice recorders (CVR) on all airplanes required to carry both a CVR and a flight data recorder with a CVR capable of recording the last 25 hours of audio. (A 24 9) (See sections 1.9.1.2 and 2.6.) In addition, the NTSB reiterates the following recommendation to the FAA:

• Require all newly manufactured airplanes that must have a cockpit voice recorder (CVR) be fitted with a CVR capable of recording the last 25 hours of audio. (A-18-30) In the same report, we also classified the following safety recommendations: • Require, at all airports with scheduled passenger service, a ground movement safety system that will prevent runway incursions; the system should provide a direct warning capability to flight crews. In addition, demonstrate through computer simulations or other means that the system will, in fact, prevent incursions. (A-00-66) Safety Recommendation A-00-66 is classified Closed—Unacceptable Action/Superseded in section 2.3.3 of the report.

This recommendation is superseded by Safety Recommendations A-24-4 through -6. • By January 1, 2024, require retrofit of all cockpit voice recorders (CVR) on all airplanes required to carry both a CVR and a flight data recorder with a CVR capable of recording the last 25 hours of audio. (A-18-31) Safety Recommendation A-18-31 is classified Closed—Unacceptable Action/Superseded in section 2.6 of the report. This recommendation is superseded by A-24-9, which is classified Open—Unacceptable Response. The NTSB is vitally interested in these recommendations because they are designed to prevent accidents and save lives.

We would appreciate a response within 90 days of the date of this letter, detailing the actions you have taken or intend to take to implement these recommendations. When replying, please refer to the safety recommendations by number (Safety Recommendations A-24-2 through -9, reiterated Safety Recommendation A-18-30, and classified Safety Recommendations A-00-66 and A-18-31). We encourage you to submit your response to ExecutiveSecretariat@ntsb.gov. If your reply, including attachments, exceeds 20 megabytes, please e mail us at the same address for instructions on how to send larger documents. Please do not submit both an electronic copy and a hard copy of the same response.

Justification for A-24-2 from report "Runway Incursion and Rejected Takeoff, American Airlines Flight 106, Boeing 777-200, N754AN, and Delta Air Lines Flight 1943, Boeing 737-900, N914DU," May 29, 2024, John F. Kennedy International Airport, Queens New York: 2.3.1 Crew Resource Management Crew resource management (CRM) refers to the effective use of all available resources to ensure flight safety. The FAA’s most recent guidance on CRM training, Advisory Circular (AC) 120-51E, outlines desired crew competencies in the areas of (a) communication processes and decision behavior, (b) team building and maintenance, and (c) workload management situational awareness.

Lacking a cockpit voice recording, it was difficult for the NTSB to perform a detailed assessment of the AAL106 crew’s CRM during this incident. Any insights that can be identified had to be inferred from the fact that errors occurred and from crew interviews. FAA guidance indicates that briefings (which are primarily the captain’s responsibility) should establish a team concept, establish open and interactive communications, identify potential problem areas and safety issues, provide guidelines for crew actions centered on standard operating procedures (SOPs), and address division of labor and crew workload.

According to crew interviews, the captain performed briefings, and the crew appeared to get along and adopt a team concept. The captain and the FO reported conducting two departure and taxi briefings. These occurred during a low workload period, which reflected good planning; however, the thoroughness of the taxi briefings is difficult to discern based on the limited information available from the crew interviews. Although in hindsight we know that an error occurred, it is understandable that the captain may not have been particularly concerned in advance, because the route was highly familiar to him and was not complex.

With respect to team building and maintenance behaviors, FAA guidance addresses leadership/followership and crew concern for the effective accomplishment of tasks. Specifically, this area of competency includes, among others, ensuring that all available resources are used to accomplish the job at hand, that actions are decisive when the situation requires, that the time available for tasks is well managed, and that demands on resources posed by operation of automated systems are recognized and managed.

Crew interviews indicated that the captain divided tasks among all three crewmembers to use available resources, and interviews suggested that all crewmembers were focused on effective accomplishment of their