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NTSB · Safety Recommendation

Safety Recommendation A-21-035

Recommendation

TO THE FEDERAL AVIATION ADMINISTRATION: Develop air traffic control guidelines for use of the turbulence nowcast operationalized in accordance with Safety Recommendations A-21-34 and A-21-44.

Safety Issue and Context

Turbulence-related accidents are the most common type of accident involving air carriers operating under Title 14 Code of Federal Regulations (CFR) Part 121. From 2009 through 2018, the National Transportation Safety Board (NTSB) found that turbulence-related accidents accounted for more than a third of all Part 121 accidents; most of these accidents resulted in one or more serious injuries but no aircraft damage.

This NTSB safety research report examines the prevalence and risk factors of turbulence-related accidents in Part 121 air carrier operations; assesses the effectiveness of policies, programs, technologies, and other applicable safety countermeasures; and makes recommendations for improving turbulence avoidance and injury mitigation.

Response History

March 3, 2025 · NTSB Correspondence · FAA

On November 5, 2024, former FAA Administrator Michael G. Whitaker informed us that the agency is continuing the work described in its previous letter regarding Safety Recommendations A-21-25 and -32 through -37. We look forward to receiving your next update.

November 5, 2024 · Recipient Response · FAA

-From Michael G. Whitaker, Administrator: Previously, the FAA informed the Board the testing phase for the AWD Web Server implementation was anticipated to conclude by December 31, 2023. However, the testing phase has been extended, and we now expect it to continue through the remainder of CY 2024. After the IOC phase, the FAA and the National Weather Service (NWS) will begin transitioning Graphical Turbulence Guidance Nowcast (GTGN) to NWS. The GTGN is scheduled to begin operations in CY 2025.

I will keep the Board informed of the FAA’s progress on Safety Recommendations A-21-25 and -32 through -37, and provide an update by July 31, 2025.

January 3, 2024 · NTSB Correspondence · FAA

We note that you are working with the NWS to transition the GTGN to the NWS in 2025. We also note that, during the work package 1 phase, clear air turbulence will be the only graphical turbulence product on the AWD, but that you plan to add mountain wave graphical turbulence guidance later as a follow-on capability.

We believe your plan to operationalize the GTGN for those individuals within the ATC operation who are not actively separating aircraft—such as supervisors and traffic management units, is responsive to Safety Recommendation A-21-34. We also believe the draft air traffic operations manual that you mentioned in response to Safety Recommendations A-21-36 and -37, which are discussed below, is an appropriate place to include the guidance recommended in Safety Recommendation A-21-35. Pending the GTGN being fully operational and the development of guidance for controllers on its use, Safety Recommendations A-21-34 and -35 are classified OPEN-- ACCEPTABLE RESPONSE.

August 21, 2023 · Recipient Response · FAA
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Recommendation Facts

Status
Open - Acceptable Response
Issued
September 7, 2021
Priority
CLASS II
Recipient
FAA
Adopted
August 10, 2021
Related Investigation
DCA18SS003
Related Report
SS-21-01

-From Kathryn Thomson, Deputy Administrator: The FAA continues working towards the AWD Web Server Project implementation. According to the project plan, installation of AWD to the following six test sites is scheduled to begin by August 31, 2023:

1) Atlanta Air Route Traffic Control Center (ARTCC) (ZTL); 2) Atlanta Terminal Radar Approach Control (TRACON) (A80); 3) Atlanta Hartsfield International Airport Traffic Control Tower (ATCT) (ATL); 4) Salt Lake City ARTCC (ZLC); 5) Salt Lake City TRACON (S56); and 6) Salt Lake City International Airport ATCT (SLC).

We anticipate testing for the AWD Web Server implementation to continue through the remainder of CY23 and the IOC to occur by March 31, 2024. The National Deployment Site installation phase, designed for 61 additional air traffic control facilities, is anticipated to occur by January 1, 2025. Additionally, the Integrated Terminal Weather System, which facilitates a common situational awareness of severe weather phenomena, will undergo a technical update to ensure continued graphical and alpha-numerical/text weather generation, dissemination, and display of the terminal area.

The FAA, through a contract with the National Center for Atmospheric Sciences (NCAR), has developed a turbulence “nowcast” called the Graphical Turbulence Guidance-Nowcast (GTGN). GTGN provides rapidly updated, short-term (15 min) turbulence nowcasts for tactical route decisions in the cockpit and by airline dispatch operations. A beta version of this product is currently available from NCAR through FAA-funded support for airlines and other stakeholders. The FAA and National Weather Service (NWS) are transitioning GTGN to NWS, currently scheduled to be operational in CY25.

In response to the Board’s May 4, 2022, letter, we would like to offer clarification of the proposed system infrastructure. In the current design for work package 1 (WP1), GTGN for AWD won’t be provided by Common Support Services-Weather/NexGen Weather Processor (NWP), which is the contractor provider of weather data, products, and imagery within the National Airspace System. We expect to receive graphical turbulence products from the NWS. At this time, we do not have requirements in our agreement with the NWS to obtain GTGN. The Baseline NextGen Weather will provide the hourly updated Graphical Turbulence Guidance (GTG) System Product, Generation 3, on AWD.

Initially, for the WP1 phase of the NWP, the graphical turbulence products will be limited to the clear air turbulence provided by the NWS. Follow-on capability will include mountain wave GTG to the AWD, provided by NWS. We expect the Investment Analysis Readiness Decision, a significant milestone for the project defining high-level concepts and preliminary requirements, by June 30, 2026.

May 4, 2022 · NTSB Correspondence · FAA

We note that you do not plan to operationalize nowcast meteorological information because you are concerned that this information would distract controllers from their primary duty of separating aircraft.

We point out that this recommendation does not ask you to integrate GTGN into controllers’ workstations. The intent of this recommendation is to operationalize the GTGN for those individuals within the ATC operation who are not actively separating aircraft—such as supervisors and traffic management units. In response to A-21-43, which is the companion recommendation to A-21-35, the NWS informed us that it had developed a plan to operationalize the GTGN and is waiting for approval from the FAA and NWS leadership before moving forward. We encourage you to reconsider your position and support the NWS’s plan to operationalize the GTGN.

In the meantime, Safety Recommendations A-21-34 and -35 are classified OPEN-- UNACCEPTABLE RESPONSE.

November 19, 2021 · Recipient Response · FAA

-From Steve Dickson, Administrator: AIRMET advisories, significant meteorological information advisories, center weather advisories, and turbulence reports are provided to each ATC facility on the Enhanced Status Information System. This weather information is made available to the controllers on situational displays and disseminated to pilots in accordance with FAA guidance. The FAA expects to receive graphical turbulence products from the NWS, which will be hosted on the Aviation Weather Display (AWD) Web Server, planned for implementation in the Fiscal Year 2024.

Additionally, the Integrated Terminal Weather System will undergo a technical refresh to ensure continued graphical and alpha-numerical/text weather generation, dissemination, and display of the terminal area.

The FAA does not plan to operationalize nowcast meteorological information for tactical and strategic decision-making in air traffic control facilities, as doing so could overload, complicate, or distract air traffic controllers from the primary purpose of separating aircraft. However, these weather products are provided on appropriate existing displays and will continue to be made available through the AWD to improve the situational awareness of hazardous weather conditions.

September 7, 2021 · NTSB Correspondence · FAA

The attached letter from the NTSB Chairman provides information about the NTSB’s August 10, 2021, report Preventing Turbulence-Related Injuries in Air Carrier Operations Conducted Under Title 14 Code of Federal Regulations Part 121, NTSB/SS-21/01. The details of this accident investigation and the resulting safety recommendations may be found in the attached report, which can also be accessed at http://www.ntsb.gov.

The NTSB is vitally interested in these recommendations because they are designed to prevent accidents and save lives. We would appreciate a response within 90 days of the date of this letter, detailing the actions you have taken or intend to take to implement these recommendations. When replying, please refer to the safety recommendations by number (for example, A-21-25 through -42; Reiterated Recommendations A-17-21 and -22, A-17-26; Classified and Reiterated Recommendation A-17-25). We encourage you to submit your response to ExecutiveSecretariat@ntsb.gov.

If your reply exceeds 20 megabytes, including attachments, please e mail us at the same address for instructions on how to send larger documents. Please do not submit both an electronic copy and a hard copy of the same response.

This letter provides information about the National Transportation Safety Board’s (NTSB) August 10, 2021, report Preventing Turbulence-Related Injuries in Air Carrier Operations Conducted Under Title 14 Code of Federal Regulations Part 121, NTSB/SS-21/01. The details of this safety research and the resulting safety recommendations may be found in the attached report, which can also be accessed at http://www.ntsb.gov.

As a result of this research, we identified the following safety issues:

• Insufficient submission and dissemination of turbulence observations. • A lack of shared awareness of turbulence risks. • The need for mitigation of common turbulence-related injury circumstances. • The need for updated turbulence guidance.

Accordingly, the NTSB makes the following safety recommendations to the Federal Aviation Administration. Additional information regarding these recommendations can be found in the noted sections of the report.

• Work with stakeholders to standardize the distribution of pilot weather reports (PIREPs) across and within air traffic control facilities to ensure they are disseminated to only those facilities and air traffic controller positions for which each PIREP applies. (A-21-25) (See section 4.1.1.)

• As a condition of enhanced weather information system approval, require Title 14 Code of Federal Regulations Part 121 air carriers to disseminate all turbulence observations to the National Airspace System as pilot weather reports, as well as reports of smooth ride conditions. (A-21-26) (See section 4.1.1.)

• Determine how to harmonize current and future eddy dissipation rate algorithm performance in operational environments and publish the results of this determination. (A 21-27) (See section 4.1.2.)

• Incorporate the automatic dependent surveillance-broadcast weather capability in the next version of the automatic dependent surveillance broadcast technical standard order. (A 21 28) (See section 4.1.2.)

• After the automatic dependent surveillance-broadcast (ADS-B) technical standard order is revised as recommended in Safety Recommendation A 21 28, require that aircraft flown in Title 14 Code of Federal Regulations Part 121 air carrier operations be retrofitted with automatic dependent surveillance broadcast weather capable ADS-B equipment. (A 21 29) (See section 4.1.2.)

• Require automatic dependent surveillance-broadcast weather (ADS-B Wx)-equipped aircraft to broadcast ADS-B Wx information when operating in airspace requiring automatic dependent surveillance-broadcast capability as defined by Title 14 Code of Federal Regulations 91.225. (A-21-30) (See section 4.1.2.)

• In collaboration with the National Weather Service, modify airmen’s meteorological information (AIRMET) advisory issuing practices to include graphical AIRMET advisories with higher granularity, taking into account the effect it would have on all National Airspace System users. (A-21-31) (See section 4.2.1.)

• Distribute graphical airmen’s meteorological information advisories, significant meteorological information advisories, and center weather advisories to air traffic controllers as controller-selectable layers on current and future controller radar displays in air route traffic control centers and terminal radar approach control facilities. (A 21 32) (See section 4.2.1.)

• Work with local safety councils to develop training on the use of the advisories developed for Safety Recommendation A-21-32. (A-21-33) (See section 4.2.1.)

• In collaboration with the National Weather Service, operationalize a turbulence nowcast, such as the graphical turbulence guidance nowcast. (A-21-34) (See section 4.2.2.)

• Develop air traffic control guidelines for use of the turbulence nowcast operationalized in accordance with Safety Recommendations A-21-34 and A-21-44. (A-21-35) (See section 4.2.2.)

• Incorporate total lightning and hail information as selectable layers on air traffic controller radar displays in air route traffic control centers and terminal radar approach control facilities. (A-21-36) (See section 4.2.3.)

• After the action in Safety Recommendation A-21-36 is completed, provide training to air traffic controllers on the use of the controller-selectable total lightning and hail information. (A-21-37) (See section 4.2.3.)

• Based on National Transportation Safety Board data on turbulence-related Title 14 Code of Federal Regulations Part 121 accidents, include in the revisions to Advisory Circular 120-88A, “Preventing Injuries Caused by Turbulence,” in Safety Recommendation A-21-42 the phases of flight and associated altitudes at which flight attendants should be secured in their seats during Part 121 air carrier operations, including in particular the descent phase of flight. (A 21 38) (See section 4.3.1.)

• Conduct a study of how aircraft accelerations vary along the length of the aircraft during turbulence encounters, including differences among aircraft types operated by Title 14 Code of Federal Regulations Part 121 air carriers, and publish the study findings. (A 21 39) (See section 4.3.2.)

• Conduct a study to determine the factors that affect caregivers’ decisions about the use of child restraint systems (CRSs) when traveling on a Title 14 Code of Federal Regulations Part 121 air carrier airplane with children under the age of 2 and to understand the challenges associated with using CRSs; publish the study findings. (A-21-40) (See section 4.3.3.)

• After the action in Safety Recommendation A-21-40 is completed, use the study findings to direct the Federal Aviation Administration’s efforts to increase child restraint system usage. (A-21-41) (See section 4.3.3.)

• Revise Advisory Circular 120-88A, “Preventing Injuries Caused by Turbulence,” to reflect current best practices and the findings of this research report, such as new turbulence forecasting and warning technologies; training methods; in-flight communications between pilots and flight attendants, procedures, and available information for predicting turbulence; and altitudes at which flight attendants should be secured in their seats. (A 21 42) (See section 4.4.)

In addition, the NTSB reiterates the following recommendations to the Federal Aviation Administration:

• Provide air traffic controllers with automated pilot weather report (PIREP) data-collection tools that incorporate design elements to prevent input errors, increase quantity, and improve the timeliness of PIREPs disseminated to the National Airspace System. (A 17 21) (See section 4.1.1.)

• Incorporate automation technology that captures data elements from air traffic controllers’ displays,