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NTSB · Safety Recommendation

Safety Recommendation A-21-025

Recommendation

TO THE FEDERAL AVIATION ADMINISTRATION: Work with stakeholders to standardize the distribution of pilot weather reports (PIREPs) across and within air traffic control facilities to ensure they are disseminated to only those facilities and air traffic controller positions for which each PIREP applies.

Safety Issue and Context

Turbulence-related accidents are the most common type of accident involving air carriers operating under Title 14 Code of Federal Regulations (CFR) Part 121. From 2009 through 2018, the National Transportation Safety Board (NTSB) found that turbulence-related accidents accounted for more than a third of all Part 121 accidents; most of these accidents resulted in one or more serious injuries but no aircraft damage.

This NTSB safety research report examines the prevalence and risk factors of turbulence-related accidents in Part 121 air carrier operations; assesses the effectiveness of policies, programs, technologies, and other applicable safety countermeasures; and makes recommendations for improving turbulence avoidance and injury mitigation.

Response History

March 3, 2025 · NTSB Correspondence · FAA

On November 5, 2024, former FAA Administrator Michael G. Whitaker informed us that the agency is continuing the work described in its previous letter regarding Safety Recommendations A-21-25 and -32 through -37. We look forward to receiving your next update.

November 5, 2024 · Recipient Response · FAA

-From Michael G. Whitaker, Administrator: The Federal Aviation Administration (FAA) continues to implement the Enterprise Information Display System (E-IDS). The Initial Operational Capability (IOC) testing of E-IDS is underway, and we anticipate In-Service Decision (ISD) by December 2024. After ISD, we will begin transitioning legacy systems from Weather and Radar Processor to Common Support Services at remaining sites and deploying Next Generation (NextGen) Weather Processor Aviation Weather Displays (AWDs) during the fourth quarter of calendar year (CY) 2025.

I will keep the Board informed of the FAA’s progress on Safety Recommendations A-21-25 and -32 through -37, and provide an update by July 31, 2025.

January 3, 2024 · NTSB Correspondence · FAA

We note that you are working to implement the Enterprise Information Display System (E-IDS) and that the initial operating capability (IOC) is scheduled to begin in 2026. We also note that, following the IOC, you plan to deploy the E-IDS at ATC facilities.

We continue to believe the E-IDS, which is an automation support tool that will improve the accessibility and quality of aeronautical information, such as PIREPs, entered by terminal and en-route operational personnel, is an acceptable solution to this recommendation. Pending the system being fully operational at ATC facilities, Safety Recommendation A-21-25 remains classified OPEN-- ACCEPTABLE RESPONSE.

August 21, 2023 · Recipient Response · FAA
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Recommendation Facts

Status
Open - Acceptable Response
Issued
September 7, 2021
Priority
CLASS II
Recipient
FAA
Adopted
August 10, 2021
Related Investigation
DCA18SS003
Related Report
SS-21-01

-From Kathryn Thomson, Deputy Administrator: The Federal Aviation Administration (FAA) continues to implement the Enterprise Information Display System (E-IDS). The E-IDS Critical Design Review was completed in August 2022, and the FAA expects the initial operating capability (IOC) of E-IDS to begin by March 31, 2026, followed by the deployment phase to air traffic facilities. In our November 19, 2021, letter, we misstated that E-IDS IOC would occur in Calendar Year (CY) 2024. This date was actually referring to the Aviation Weather Display (AWD) Web Server IOC, which is planned for implementation in CY24.

The E-IDS centralized architecture will provide substantial benefits to air traffic controllers by rendering and displaying operational significant information from multiple text-based weather products, such as meteorological aerodrome reports, terminal area forecasts, airman’s meteorological information, significant meteorological information, center weather advisories, pilot reports, etc. Additional information on E-IDS is available at the following website:

https://www.faa.gov/about/office_org/headquarters_offices/ang/offices/tc/library/Storyboard/det ailedwebpages/e-ids.html

May 4, 2022 · NTSB Correspondence · FAA

We note that you are developing the Enterprise Information Display System (E-IDS), which is an automation support tool that will improve the accessibility and quality of aeronautical information, such as PIREPs, entered by terminal and en-route operational personnel. Pending the implementation of the E-IDS at ATC facilities, Safety Recommendation A-21-25 is classified OPEN-- ACCEPTABLE RESPONSE.

November 19, 2021 · Recipient Response · FAA

-From Steve Dickson, Administrator: The Federal Aviation Administration’s (FAA) Enterprise Information Display System (E-IDS) is an enterprise-level platform to be deployed to over 500 facilities across all air traffic control (ATC) domains. This automation support tool will be located at operational control positions, and will provide aeronautical information critical to ensuring the safe and expeditious movement of aircraft throughout the National Airspace System. With E-IDS, terminal and en route operational personnel will be able to enter PIREPs at their positions, allowing immediate availability of this information for access by other positions.

The E-IDS will substantially improve entry speed and reduce entry errors by providing a modern, customizable, and graphic-user interface with automation-assisted entry and form validation.

The E-IDS program was approved for a Final Investment Decision in June 2020. In December 2020, the E-IDS program office completed the system requirements review and is expected to complete the preliminary design review by the spring of 2022. We expect the initial operating capability of the E-IDS in Calendar Year 2024.

September 7, 2021 · NTSB Correspondence · FAA

The attached letter from the NTSB Chairman provides information about the NTSB’s August 10, 2021, report Preventing Turbulence-Related Injuries in Air Carrier Operations Conducted Under Title 14 Code of Federal Regulations Part 121, NTSB/SS-21/01. The details of this accident investigation and the resulting safety recommendations may be found in the attached report, which can also be accessed at http://www.ntsb.gov.

The NTSB is vitally interested in these recommendations because they are designed to prevent accidents and save lives. We would appreciate a response within 90 days of the date of this letter, detailing the actions you have taken or intend to take to implement these recommendations. When replying, please refer to the safety recommendations by number (for example, A-21-25 through -42; Reiterated Recommendations A-17-21 and -22, A-17-26; Classified and Reiterated Recommendation A-17-25). We encourage you to submit your response to ExecutiveSecretariat@ntsb.gov.

If your reply exceeds 20 megabytes, including attachments, please e mail us at the same address for instructions on how to send larger documents. Please do not submit both an electronic copy and a hard copy of the same response.

This letter provides information about the National Transportation Safety Board’s (NTSB) August 10, 2021, report Preventing Turbulence-Related Injuries in Air Carrier Operations Conducted Under Title 14 Code of Federal Regulations Part 121, NTSB/SS-21/01. The details of this safety research and the resulting safety recommendations may be found in the attached report, which can also be accessed at http://www.ntsb.gov.

As a result of this research, we identified the following safety issues:

• Insufficient submission and dissemination of turbulence observations. • A lack of shared awareness of turbulence risks. • The need for mitigation of common turbulence-related injury circumstances. • The need for updated turbulence guidance.

Accordingly, the NTSB makes the following safety recommendations to the Federal Aviation Administration. Additional information regarding these recommendations can be found in the noted sections of the report.

• Work with stakeholders to standardize the distribution of pilot weather reports (PIREPs) across and within air traffic control facilities to ensure they are disseminated to only those facilities and air traffic controller positions for which each PIREP applies. (A-21-25) (See section 4.1.1.)

• As a condition of enhanced weather information system approval, require Title 14 Code of Federal Regulations Part 121 air carriers to disseminate all turbulence observations to the National Airspace System as pilot weather reports, as well as reports of smooth ride conditions. (A-21-26) (See section 4.1.1.)

• Determine how to harmonize current and future eddy dissipation rate algorithm performance in operational environments and publish the results of this determination. (A 21-27) (See section 4.1.2.)

• Incorporate the automatic dependent surveillance-broadcast weather capability in the next version of the automatic dependent surveillance broadcast technical standard order. (A 21 28) (See section 4.1.2.)

• After the automatic dependent surveillance-broadcast (ADS-B) technical standard order is revised as recommended in Safety Recommendation A 21 28, require that aircraft flown in Title 14 Code of Federal Regulations Part 121 air carrier operations be retrofitted with automatic dependent surveillance broadcast weather capable ADS-B equipment. (A 21 29) (See section 4.1.2.)

• Require automatic dependent surveillance-broadcast weather (ADS-B Wx)-equipped aircraft to broadcast ADS-B Wx information when operating in airspace requiring automatic dependent surveillance-broadcast capability as defined by Title 14 Code of Federal Regulations 91.225. (A-21-30) (See section 4.1.2.)

• In collaboration with the National Weather Service, modify airmen’s meteorological information (AIRMET) advisory issuing practices to include graphical AIRMET advisories with higher granularity, taking into account the effect it would have on all National Airspace System users. (A-21-31) (See section 4.2.1.)

• Distribute graphical airmen’s meteorological information advisories, significant meteorological information advisories, and center weather advisories to air traffic controllers as controller-selectable layers on current and future controller radar displays in air route traffic control centers and terminal radar approach control facilities. (A 21 32) (See section 4.2.1.)

• Work with local safety councils to develop training on the use of the advisories developed for Safety Recommendation A-21-32. (A-21-33) (See section 4.2.1.)

• In collaboration with the National Weather Service, operationalize a turbulence nowcast, such as the graphical turbulence guidance nowcast. (A-21-34) (See section 4.2.2.)

• Develop air traffic control guidelines for use of the turbulence nowcast operationalized in accordance with Safety Recommendations A-21-34 and A-21-44. (A-21-35) (See section 4.2.2.)

• Incorporate total lightning and hail information as selectable layers on air traffic controller radar displays in air route traffic control centers and terminal radar approach control facilities. (A-21-36) (See section 4.2.3.)

• After the action in Safety Recommendation A-21-36 is completed, provide training to air traffic controllers on the use of the controller-selectable total lightning and hail information. (A-21-37) (See section 4.2.3.)

• Based on National Transportation Safety Board data on turbulence-related Title 14 Code of Federal Regulations Part 121 accidents, include in the revisions to Advisory Circular 120-88A, “Preventing Injuries Caused by Turbulence,” in Safety Recommendation A-21-42 the phases of flight and associated altitudes at which flight attendants should be secured in their seats during Part 121 air carrier operations, including in particular the descent phase of flight. (A 21 38) (See section 4.3.1.)

• Conduct a study of how aircraft accelerations vary along the length of the aircraft during turbulence encounters, including differences among aircraft types operated by Title 14 Code of Federal Regulations Part 121 air carriers, and publish the study findings. (A 21 39) (See section 4.3.2.)

• Conduct a study to determine the factors that affect caregivers’ decisions about the use of child restraint systems (CRSs) when traveling on a Title 14 Code of Federal Regulations Part 121 air carrier airplane with children under the age of 2 and to understand the challenges associated with using CRSs; publish the study findings. (A-21-40) (See section 4.3.3.)

• After the action in Safety Recommendation A-21-40 is completed, use the study findings to direct the Federal Aviation Administration’s efforts to increase child restraint system usage. (A-21-41) (See section 4.3.3.)

• Revise Advisory Circular 120-88A, “Preventing Injuries Caused by Turbulence,” to reflect current best practices and the findings of this research report, such as new turbulence forecasting and warning technologies; training methods; in-flight communications between pilots and flight attendants, procedures, and available information for predicting turbulence; and altitudes at which flight attendants should be secured in their seats. (A 21 42) (See section 4.4.)

In addition, the NTSB reiterates the following recommendations to the Federal Aviation Administration:

• Provide air traffic controllers with automated pilot weather report (PIREP) data-collection tools that incorporate design elements to prevent input errors, increase quantity, and improve the timeliness of PIREPs disseminated to the National Airspace System. (A 17 21) (See section 4.1.1.)

• Incorporate automation technology that captures data elements from air traffic controllers’ displays,