NTSB · Safety Recommendation
Safety Recommendation A-19-017
Recommendation
TO THE FEDERAL AVIATION ADMINISTRATION: Require Boeing to determine the critical fan blade impact location(s) on the CFM56-7B engine fan case and redesign the fan cowl structure on all Boeing 737 next-generation-series airplanes to ensure the structural integrity of the fan cowl after a fan-blade-out event.
Safety Issue and Context
This report discusses the April 17, 2018, accident involving a Boeing 737-7H4, N772SW, operated by Southwest Airlines as flight 1380, that experienced a failure of its left CFM International CFM56-7B turbofan engine while climbing through flight level 320 en route to the flight’s assigned cruise altitude (the flight had departed from LaGuardia Airport, Queens, New York, about 30 minutes earlier). Portions of the left engine inlet and fan cowl separated from the airplane; one fan cowl fragment impacted the left-side fuselage near a cabin window, and the window departed the airplane, which resulted in a rapid depressurization.
As a result of the engine failure, the flight crew conducted an emergency descent and diverted to Philadelphia International Airport (PHL), Philadelphia, Pennsylvania. The airplane landed safely at PHL about 17 minutes after the engine failure occurred. Of the 144 passengers and 5 crewmembers aboard the airplane, 1 passenger received fatal injuries, and 8 passengers received minor injuries.
Safety issues identified in this report include the need to ensure the structural integrity of the fan cowl on Boeing 737 next-generation-series airplanes after a fan-blade-out event involving CFM56 7B engines, the need to determine whether other airframe/engine combinations have any critical fan blade impact locations and how an impact at those locations could affect nacelle components, the need to emphasize the importance of having flight attendants secured in a jumpseat during emergency landings, and the need to mitigate hazards to passengers affected by an in-flight loss of seating capacity.
As a result of this investigation, the National Transportation Safety Board makes five new safety recommendations to the Federal Aviation Administration and one new recommendation each to Southwest Airlines and the European Aviation Safety Agency.
Response History
May 2, 2025 · NTSB Correspondence · FAA
We understand that Boeing has determined the critical fan blade impact locations and developed modifications for these and the additional surrounding structure of 737NG airplanes. Further, in 2023, Boeing published three service bulletins (SBs) detailing these modifications (737-71-1937, 737-71-1938, and 737-78-1106). We believe these SBs and your work to approve those modifications satisfy the intent of this recommendation. Accordingly, the Board has classified Safety Recommendation A-19-17 CLOSED-- ACCEPTABLE ACTION.
September 20, 2024 · Recipient Response · FAA
-From Micheal G. Whitaker, Administrator: The Federal Aviation Administration (FAA) previously informed the Board that Boeing submitted their service bulletins (SBs) containing redesigns and modifications for the critical fan blade impact locations and additional surrounding structure of 737NG airplanes. However, the FAA asked Boeing to resubmit the SBs after it had demonstrated compliance with all applicable regulations.
Boeing has determined the critical fan blade impact locations and defined the required redesigns for the critical locations and additional surrounding structures. These modifications have been approved by the FAA, and the SBs to accomplish each modification have been published for operators to begin installing them.
The three Boeing SBs are available at the following websites: https://www.regulations.gov/document/FAA-2023-2234-0002 https://www.regulations.gov/document/FAA-2023-2235-0002 https://www.regulations.gov/document/FAA-2023-2236-002