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  3. NTSB A-11-042
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NTSB · Safety Recommendation

Safety Recommendation A-11-042

Recommendation

TO THE FEDERAL AVIATION ADMINISTRATION: Develop a method to quickly communicate information regarding the number of persons on board and the presence of hazardous materials to emergency responders when airport emergency response or search and rescue is activated.

Safety Issue and Context

On January 27, 2009, about 0437 central standard time, an Avions de Transport Régional (ATR) Aerospatiale Alenia ATR 42-320 (ATR 42), N902FX, operating as Empire Airlines flight 8284, was on an instrument approach when it crashed short of the runway at Lubbock Preston Smith International Airport (LBB), Lubbock, Texas.2 The captain sustained serious injuries, and the first officer sustained minor injuries. The airplane was substantially damaged. The airplane was registered to FedEx Corporation and operated by Empire Airlines, Inc., as a 14 Code of Federal Regulations (CFR) Part 121 supplemental cargo flight. The flight departed from Fort Worth Alliance Airport, Fort Worth, Texas, about 0313.

Instrument meteorological conditions prevailed, and an instrument flight rules (IFR) flight plan was filed. The National Transportation Safety Board (NTSB) determined that the probable cause of this accident was the flight crew’s failure to monitor and maintain a minimum safe airspeed while executing an instrument approach in icing conditions, which resulted in an aerodynamic stall at low altitude.

Contributing to the accident were (1) the flight crew’s failure to follow published standard operating procedures (SOP) in response to a flap anomaly, (2) the captain’s decision to continue with the unstabilized approach, (3) the flight crew’s poor crew resource management (CRM), and (4) fatigue due to the time of day in which the accident occurred and a cumulative sleep debt, which likely impaired the captain’s performance.

Response History

May 7, 2020 · NTSB Correspondence · FAA

You reported that, on October 18, 2018, the Pipeline and Hazardous Materials Safety Administration (PHMSA) published the final rule, Hazardous Materials: Notification of the Pilot-in-Command and Response to Air Related Petitions for Rulemaking, which requires operators to provide flight dispatchers with the same information as the pilot-in-command regarding the nature, amounts, and locations of HAZMAT prior to an aircraft moving under its own power.

We note that you believe the current system required under the load manifest requirements contained in Title 14 Code of Federal Regulations Part 121 section 693 is adequate because you believe that emergency responders and flight dispatchers have quicker access to dangerous goods information for each flight, which supports and relieves the pilot-in-command from being solely responsible for communicating this information to air traffic control (ATC) and aircraft rescue and firefighting (ARFF).

The actions that you described are not responsive to this recommendation. We continue to believe that emergency responders should have rapid access to the number of people on board an aircraft and be informed if HAZMAT is present. Emergency responders should not have to wait either for flight crews to relay this information to the ATC, who has a direct line to the ARFF, or for ATC to contact the certificate holder’s operations center to obtain this information.

Although we continue to believe a method needs to be developed that provides emergency responders rapid access to this key information upon initial notification of an accident, because you consider your actions complete, Safety Recommendation A-11-42 is classified CLOSED--UNACCEPTABLE ACTION.

February 12, 2020 · Recipient Response · FAA

-From Steve Dickson, Administrator: The FAA coordinated with the Pipeline and Hazardous Materials Safety Administration (PHMSA) to publish the final rule. Hazardous Materials: Notification of the Pilot-in-Command and Response to Air Related Petitions for Rulemaking (RRR) (83 FR 52878) in October 2018. The final rule is available at the following website:

Read Recommendation

Recommendation Facts

Status
Closed - Unacceptable Action
Issued
May 19, 2011
Priority
CLASS II
Recipient
FAA
Adopted
April 26, 2011
Closed
May 7, 2020
Related Investigation
CEN09MA142
Related Report
AAR-11-02
https://www.federalregister.gov/documents/20
18/ I 0/ 18/2018-22 11 4/hazardous-materials-notification-of-the-pi lot-in-command-and-response-to-air-related-petitions-for

The final rule amends§ 175.33 of the Hazardous Material Regulations (HMR; 49 CFR parts 171-180) requiring the operator to provide flight dispatchers with the same information as the pilot-in-command regarding the nature, amounts. and locations of dangerous goods/hazardous materials prior to an aircraft moving under its own power.

The rule aligns with the requirements for flight dispatchers to have the same information provided to the pilot-in-command set forth in the International Civil Aviation Organization Technical Instructions (ICAO Tl) for the safe transportation of dangerous goods by air. The information can be handwritten, printed, or in electronic format. Flight dispatchers retain dangerous goods information at the airport of departure and provide dangerous goods information to the inbound airport of arrival.

The FAA believes the current system required under Load Manifest Requirements contained in 14 CFR § 121.693 is adequate. 14 CFR § 139.325 requires FAA-certificated airports to have an Airport Emergency Plan, which must include both instructions for response to hazardous materials/dangerous goods incidents; and must include procedures for coordination and communication with emergency responders. FAA Advisory Circular 150/5200-31 C provides guidance for airport personnel as they relate to command and control for communications and procedures during an emergency response.

There are specific methods regarding communication to emergency responders for the number of persons on board an aircraft and for the presence of hazardous materials, and how to handle them, when airport emergency response or search and rescue is activated.

The amended requirements for 49 CFR § 175.33 in harmonization with the ICAO TI, combined with the requirements for 14 CFR parts 121.693, 139.325, ensure that operators are able to streamline compliance; emergency responders and flight dispatchers have quicker access to dangerous goods information for each flight, supporting and relieving the pilot-in-command of being solely responsible for communicating this information to ATC and ARFF.

The FAA believes the published PHMSA rulemaking enhances the current system for quick communication among pilots-in-command, A TC, airport operators and emergency responders. I believe the FAA has effectively addressed this safety and consider our actions complete.

November 18, 2015 · NTSB Correspondence · FAA

We point out that the intent of this recommendation is to provide emergency responders rapid access to the number of persons on board and the presence of HAZMAT. We do not believe that emergency responders should have to wait either for flightcrews to relay this information to the air traffic controller (ATC), who has a direct line to aircraft rescue and firefighting, or for the ATC to contact the certificate holder’s operations center to obtain this information. Therefore, we encourage you to develop a method that provides emergency responders rapid access to this key information upon initial notification of an accident.

Pending your completion of such action, Safety Recommendation A-11-42 remains classified OPEN—UNACCEPTABLE RESPONSE.

August 14, 2015 · Recipient Response · FAA

-From Michael P. Huerta, Administrator: As noted in our last response. the International Civil A vi at ion Organization adopted a U.S. paper that requires flight dispatchers (or positions with equivalent functions) to have the same information that is already provided to the pilot-in-command. The Department of Transportation continues to consider the merits of harmonizing U.S. regulations on this issue. If adopted, a dispatcher would be able to communicate with Air Traffic Control (ATC) as to what hazardous materials, if any are onboard. As a result, ATC would be able to convey this information to emergency responders. In the meantime, many operators are already operating in this manner.

With respect to communicating the number of passengers on board, the FAA has not changed its position on the adequacy of the current system.

I will keep the Board informed of the FAA's progress on these recommendations and provide an update by April 30, 2016.

January 10, 2013 · NTSB Correspondence · FAA

The FAA indicated that information regarding the number and weight of persons on board and the presence of HAZMAT is required to be kept in the airplane until the airplane has arrived at its scheduled destination. The FAA also indicated that, in an emergency, the flightcrew can relay this information to the air traffic controller (ATC), who has a direct line to aircraft rescue and firefighting (ARFF), or the ATC can contact the certificate holder’s operations center to obtain this information. We do not believe that the current FAA system, as described above, is adequate for relaying information to emergency responders regarding the number of persons on board and the presence of HAZMAT.

We remain concerned that flightcrews cannot always immediately communicate with the ATC after an accident. Further, we point out that, in the case of the accident flight, the only information about the flight (other than the accident location) that the ATC controller had was that the airplane was an ATR. ARFF personnel did not know that the accident airplane was a cargo airplane or that they could expect two or three occupants until they began suppressing the fire and saw the FedEx logo on the airplane’s tail. Accordingly, ARFF responders were not wearing full personal protective equipment because they had initially been unaware of the airplane’s HAZMAT cargo.

We continue to believe that another method needs to be developed to provide emergency responders with rapid access to information upon initial notification of an accident, such as the number of occupants on board and the presence of HAZMAT. Pending completion of such action, Safety Recommendation A-11-42 is classified OPEN—UNACCEPTABLE RESPONSE.

August 24, 2012 · Recipient Response · FAA

-From Michael P. Huerta, Acting Administrator: The passenger manifest required under 14 CFR § 121.693 includes passenger weights, and, therefore, count. The pilot in command is required to keep the load manifest in the airplane until reaching the destination. In the event of an emergency, the fightcrew can relay this information to air traffic control (ATC), who has a direct line to aircraft rescue and firefighting. In the event that the flightcrew is unable to relay this information directly, ATC can contact the certificate holder's operations center to get information about the flight, including passenger count.

The Federal Aviation Administration (FAA) believes that this system is adequate to relay passenger information during an emergency.

With respect to the hazardous materials component of this recommendation, in October 2010 the FAA developed and presented a proposal to the International Civil Aviation Organization (ICAO) Dangerous Goods Panel that would require flight dispatchers (or positions with equivalent functions) to have the same information that is already provided to the pilot-in-command. The hazardous materials informational requirements for the pilot-in-command are specified in 49 CFR § 175.33 and include the type, quantity, and location of hazardous materials onboard an aircraft. The proposal was adopted by ICAO. For the U.S. to adopt this requirement, a rulemaking will be required.

The FAA will work with the Pipeline and Hazardous Materials Safety Administration to consider promulgating a rule to align with ICAO's January 2014 effective date.

I will keep the Board informed of the FAA's progress on this recommendation and provide an update by August 31, 2013.

December 16, 2011 · NTSB Correspondence · FAA

We note that the FAA is considering a requirement for air carrier dispatchers to possess all required Notification to Captain information. We also note that the FAA has proposed a system that would allow pilots, air traffic controllers, air carrier dispatchers, and other government entities to electronically view the hazardous cargo on board any flight. We point out that it is equally important that emergency responders be provided with the number of persons on board. Pending action to develop a method of also communicating information regarding the number of persons on board an aircraft to emergency responders, Safety Recommendation A-11-42 is classified OPEN—ACCEPTABLE RESPONSE.

September 22, 2011 · Recipient Response · FAA

CC# 201100334: - From J. Randolph Babbitt, Administrator: The FAA agrees that emergency responders must be provided the information they require about hazardous materials on board aircraft in a quick and robust manner. Although the Pipeline and Hazardous Materials Safety Administration promulgates hazardous material regulations for all modes of transportation, the FAA has been active on many issues related to this problem. These efforts are described below. • The FAA hosted a public meeting in March 2011, on the Notice to Pilot in Command (NOTOC).

At the meeting, representatives from pilots' associations, first responders, airlines, and other industry stakeholders discussed problems they saw associated with the NOTOC and made recommendations for changes. Representatives from the Board, the FAA Office of Accident Investigation and Prevention, and the Pipeline and Hazardous Materials Safety Administration were in attendance. • Since January 2011, the FAA Office of Hazardous Materials Safety has been collaborating with the FAA Air Traffic Organization System Operations Services on the proposed Flight Object, a component of FAA's NextGen initiative.

The Flight Object, when fully deployed, would allow pilots, air traffic controllers, air carrier dispatchers, other governmental entities to electronically view the hazardous cargo on board any flight. Emergency responders would receive this information from air traffic controllers, dispatchers, and/or be equipped to view such information directly. Such a system would provide more information faster, while decreasing pilot workload during emergencies. For these reasons, the FAA will continue to provide technical assistance and outreach on this initiative.

The FAA facilitated a briefing on the Flight Object at the public meeting referenced above and at an International Civil Aviation Organization working group held in April 2011. • The FAA is considering a requirement for air carrier dispatchers to have all information required by the NOTOC. In an emergency, this would decrease the workload for a pilot and provide emergency responders with the specific information they require. Per 49 CFR 175.33(c)(3), NOTOCs are only currently required to be held by pilots, departure stations, and the intended station of arrival. • Since November 2010, the FAA has been working at the international level to ensure that

NOTOC requirements are not weakened and in fact become more robust. The FAA Office of Hazardous Materials Safety has worked closely with the FAA Office of Airport Safety on these efforts. • The FAA will continue to focus on surveillance and enforcement efforts with air carrier compliance with NOTOC requirements. The FAA Office of Hazardous Materials Safety conducted an annual national special emphasis inspection addressing NOTOC compliance for each of the past two years. Results of these inspections and other inspection activities make clear the need for increased air carrier compliance. FAA outreach and oversight will therefore continue on this issue.

I will keep the Board informed of the FAA's progress and provide an updated response to this recommendation by July 2012.