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NTSB · Safety Recommendation

Safety Recommendation A-10-164

Recommendation

TO THE UNITED STATES DEPARTMENT OF AGRICULTURE, FOREST SERVICE: Review and revise policies regarding the type and use of gloves by firefighting personnel during transport operations, including but not limited to, compatibility with passenger restraints and opening emergency exits.

Safety Issue and Context

On August 5, 2008, about 1941 Pacific daylight time, a Sikorsky S-61N helicopter, N612AZ, impacted trees and terrain during the initial climb after takeoff from Helispot 44 (H-44),1 located at an elevation of about 6,000 feet in mountainous terrain near Weaverville, California. The pilot-in-command, the safety crewmember,2 and seven firefighters were fatally injured; the copilot and three firefighters were seriously injured. Impact forces and a postcrash fire destroyed the helicopter, which was being operated by the U.S. Forest Service (USFS) as a public flight to transport firefighters from H-44 to another helispot. The USFS had contracted with Carson Helicopters, Inc.

(CHI), of Grants Pass, Oregon, for the services of the helicopter, which was registered to CHI and leased to Carson Helicopter Services, Inc. (CHSI), of Grants Pass.3 Visual meteorological conditions prevailed at the time of the accident, and a company visual flight rules flight plan had been filed.

The National Transportation Safety Board (NTSB) determined that the probable causes of this accident were the following actions by Carson Helicopters: 1) the intentional understatement of the helicopter’s empty weight, 2) the alteration of the power-available chart to exaggerate the helicopter’s lift capability, and 3) the practice of using unapproved above-minimum specification torque in performance calculations that, collectively, resulted in the pilots relying on performance calculations that significantly overestimated the helicopter’s load-carrying capacity and did not provide an adequate performance margin for a successful takeoff; and insufficient oversight by the USFS and the Federal Aviation Administration (FAA).

Response History

February 5, 2024 · NTSB Correspondence · United States Department of Agriculture, Forest Service

We note that the Forest Service requirements for helicopter transport are specified in the National Wildfire Coordinating Group Standards for Helicopter Operations (NSHO) and the Interagency Standards for Fire and Fire Aviation Operations. We also note that you have revised these documents with an updated policy regarding the type and use of gloves by firefighting personnel and other passengers during transport operations.

The NSHO, which specifies the personal protective equipment requirements for occupants of helicopters operating under contract to the Forest Service, requires all occupants to wear fire-resistant or leather gloves that fit snugly to provide maximum finger dexterity for the wearer. You have also revised passenger briefing guidance and checklists to include seat belt operation and glove fit/dexterity. Further, you have revised your helicopter contracts to require that all restraints use a quick-release buckle, which is easier to operate with gloves than the rotary-style buckles that were installed on the accident helicopter.

We believe your revised glove policy satisfies the intent of this recommendation. Further, the changes you have implemented to ensure that belt operation and glove fit/dexterity are discussed and checked before flight and that all contracted helicopters are equipped with quick-release buckles exceed the intent of Safety Recommendation A-10-164, which is classified CLOSED-- EXCEEDS RECOMMENDED ACTION.

July 21, 2023 · Recipient Response · United States Department of Agriculture, Forest Service

-From Randy Moore, Chief, United States Department of Agriculture, Forest Service: On May 4, 2022, the U.S. Department of Agriculture, Forest Service, noted the response posted to the National Transportation Safety Board website addressing Safety Recommendations following the August 5, 2008, Sikorsky helicopter crash near Weaverville, California. As recorded, the National Transportation Safety Board Safety Recommendations A-10-148 thru A-10-163 and A-10-165 thru A-10-168 have been closed. The Forest Service recognizes the significance of all Safety Recommendations and remains steadfast in addressing the remaining Safety Recommendation A-10-164 noted in this letter.

Read Recommendation

Recommendation Facts

Status
Closed - Exceeds Recommended Action
Issued
December 27, 2010
Priority
CLASS II
Recipient
United States Department of Agriculture, Forest Service
Adopted
December 7, 2010
Closed
February 5, 2024
Related Investigation
LAX08PA259
Related Report
AAR-10-06

We look forward to your response to the enclosed documents as we believe they demonstrate the Forest Service’s commitment to resolve the final Weaverville recommendation. Following your review, we will be available to meet with you or your team to answer questions and provide any additional documentation necessary to close recommendation A-10-164.

We value the National Transportation Safety Board’s interest and expertise in this important issue and look forward to resolving this Safety Recommendation in a timely manner.

May 4, 2022 · NTSB Correspondence · United States Department of Agriculture, Forest Service

We note that the USFS’s requirement for gloves is defined in the Interagency Aviation Life Support Equipment (ALSE) Guide, which says flight gloves constructed of a soft leather palm and stretchable NOMEX fabric for the back are preferred and should fit snugly to provide maximum finger dexterity for the wearer. We also note that the National Wildland Fire Coordinating Group Standards for Helicopter Operations (NSHO), Chapter 9, “Equipment Requirements and Maintenance, Personal Protective Equipment Requirements for Personnel,” includes a reference to the ALSE guide.

We are pleased to learn that you are revising the NSHO and the Interagency Standards for Fire and Fire Aviation to include the ALSE Guide’s definition for gloves—not just a reference—where there are references to required personal protective equipment for helicopter flight in these documents. We also note that you are working with the Department of the Interior’s Office of Aviation Services to add the topics of glove fit and dexterity and seat belt operation and fitting to the passenger briefing card.

In addition, we are pleased to learn that you are working to develop, for all passenger transport helicopters, standardized seat belt requirements that ensure belt buckles require minimal finger dexterity to operate.

We are encouraged by your plans to address this safety issue. Pending our review of the revised NSHO and Interagency Standards for Fire and Fire Aviation, Safety Recommendation A-10-164 is classified OPEN-- ACCEPTABLE RESPONSE.

October 27, 2021 · Recipient Response · United States Department of Agriculture, Forest Service

-Randy Moore, Chief, United States Department of Agriculture, Forest Service, Washington Office: On May 13, 2021, the U.S. Department of Agriculture’s Forest Service received a letter from the Board regarding the National Transportation Safety Board Safety Recommendations A-10-161 thru A-10-164 and A-10-166 thru A-10-168 related to the August 5, 2008, Sikorsky helicopter crash near Weaverville, California. The letter was in response to a November 11, 2015, Forest Service letter concerning these Safety Recommendations. Because Safety Recommendations A- 10-161 thru 163 and A-10-166 thru 167 were identified as closed in this letter, they will not be discussed in this correspondence.

We have been working diligently to address the remaining safety recommendations A-10-164 and A-10-168 and would like to take the opportunity to thank you for the ability to meet with your team on September 14, 2021, to further discuss potential solutions.

We are looking forward to your response to the enclosed documents as we believe the documents demonstrate our commitment to resolve the Weaverville recommendations. Following your review, we will be available to meet with you or your team to answer questions and provide any additional documentation needed in an effort to close recommendations A-10-164 and A-10-168.

We value the National Transportation Safety Board’s interest and expertise in this important issue and look forward to resolving these safety recommendations in a timely manner.

October 27, 2021 Forest Service Response: The Forest Service concurs with the NTSB’s concern and is working with interagency partners to revise several interagency documents to address this recommendation.

Currently, the National Wildland Fire Coordinating Group Standards for Helicopter Operations (PMS 510) Chapter 09 – Equipment Requirements and Maintenance, Personal Protective Equipment (PPE) Requirements for Personnel references the Interagency Aviation Life Support Equipment Guide Chapter 2.3 (D) which defines the requirements for gloves.

“Gloves. Flight Gloves (type GS/FRP-2) constructed of a soft leather palm and stretchable NOMEX fabric for the back are preferred. These gloves have a long cuff extending several inches above the wrist providing total coverage when the flight suit sleeve is properly worn. Gloves should fit snugly to provide maximum finger dexterity for the wearer. All-leather gloves (without synthetic liners) are acceptable if they provide the wearer with wrist coverage and finger dexterity. Gloves that meet the flame-resistant Nomex and leather design (Conforms to Military Specification MIL-DTL-81188C) are available that are compatible with modern touchscreen devices.

These are preferred when touchscreen devices are mission essential.”

This language sets the stage for NOMEX flight gloves as preferred gloves but still allows all leather gloves if they provide the wearer with wrist coverage and finger dexterity. This language strikes a balance between glove characteristics as it relates to serving both the helicopter passenger and the wildland firefighter. Our intent is to include the Interagency Aviation Life Support Equipment Guide language, not just a reference, in the Standards for Helicopter Operations (NSHO) and the Interagency Standards for Fire and Fire Aviation where there are references to required Personal Protective Equipment for helicopter flight.

Both documents are due for revision on cycle in calendar year 2022.

Review of other policy documents has revealed the briefing topic of seat belt operation as a missing briefing point on the Helicopter Passenger Briefing Card (OAS-84; Enclosure 4) and in the NWCG Incident Response Pocket Guide (PMS 461). These briefing points are standardized across interagency policy documents. The FS will be working with the Department of the Interior’s Office of Aviation Services to add the topics of glove fit and dexterity and of seat belt operation and fitting to the Passenger Briefing Card (OAS-84). The FS has initiated a change to the NWCG Incident Response Pocket Guide for 2022 (Enclosure 2) to include briefing points for gloves and seatbelts.

Lastly, the Forest Service’s Helicopter Program Manager has been directed to perform market research in relation to seat belt buckle functional design by surveying Industry Aviation Seat Belt Manufacturers. Once market research has been completed the agency will move toward specifying standardized seat belt requirements for all passenger transport helicopters enabling the installation of seat belt buckles requiring minimal finger dexterity to operate.

May 13, 2021 · NTSB Correspondence · United States Department of Agriculture, Forest Service

In 2011, you reported that, in 2010, firefighters started using a new glove that improved their manual dexterity, and that the US Department of Agriculture Forest Service’s Technology and Development Program was evaluating the type of gloves used by firefighting personnel during transport operations. Although we were encouraged by this news, we requested additional information about your policy regarding what type of gloves firefighting personnel wear and how they are used. We have reviewed the Interagency Standards for Fire and Fire Aviation Ops, which state that “all leather or leather and aramid gloves” are required for helicopter observation flights.

We have also reviewed the National Wildfire Coordinating Group Standards for Helicopter Operations, which state that “fire resistant or leather gloves” and “nomex and/or leather gloves” are required for helicopter occupants. We are concerned that the glove policies you provided appear to be the same as those in effect at the time of this accident, and they do not even encourage firefighters to consider using a glove that is compatible with passenger restraints and emergency exits.

We point out that this recommendation is over 10 years old, and we normally expect our recommendations to be implemented within 3 to 5 years. We encourage you revise your glove policy, as recommended, without any further delay. We are available to meet with your staff to discuss this recommendation if needed. In the meantime, pending completion of the recommended action, Safety Recommendation A-10-164 is classified OPEN-- UNACCEPTABLE RESPONSE.

August 7, 2020 · Recipient Response · United States Department of Agriculture, Forest Service

-From Victoria Christiansen, Chief, Forest Service, Washington Office: • March 17, 2016 National Transportation Safety Board letter stated: “We would also like to know whether your policies require firefighters to use gloves that assist them in releasing passenger restraints and opening emergency exits. Pending our receipt and review of this additional information, Safety Recommendation A-10-164 remains classified OPEN—ACCEPTABLE RESPONSE.”

Forest Service Response: Leather gloves used by wildland firefighters are available from the Defense Logistics Agency and several commercial fire service companies. The Defense Logistics Agency manufactures wildland firefighter gloves to the National Fire Protection Association 1977 standard for wildland fire gloves. These gloves are standard issue wildland fire gloves available to all wildland fire agencies through the Defense Logistics Agency.

Commercial fire service companies also offer wildland fire gloves, most of which are approved by National Fire Protection Association 1977 and have gone through a series of improvements to increase dexterity, glove life, fire resistance and wear ability. Wildland fire gloves are available in sizes ranging from extra small to 2 extra-large to ensure firefighters have the proper size to maintain dexterity and fire protection.

Chapter 7, page 170 of the Interagency Standards for Fire and Fire Aviation Operations, Required Fireline Personal Protective Equipment, specifies Forest Service standards for wildland fire Personal Protective Equipment, “FS – Shirt, trousers, and gloves used by USFS personnel must meet 20 Forest Service specification 5100-91 (shirt), 5100-92 (trousers), 6170- 21 5 (gloves), or be NFPA 1977 compliant.”

https://www.nifc.gov/PUBLICATIONS/redbook/2020/RedBookAll.pdf

The National Wildfire Coordinating Group Standards for Helicopter Operations, PMS 510, Chapter 9, Personal Protective Equipment, identifies the current glove requirements as “Fire resistant or leather gloves.” for helicopter crews. https://www.nwcg.gov/sites/default/files/publications/pms510.pdf

March 17, 2016 · NTSB Correspondence · United States Department of Agriculture, Forest Service

We note that the USDA Forest Service’s Technology and Development program is continuously evaluating the type of gloves used by firefighting personnel during transport operations and that firefighters have worn a new type of glove since 2010 to improve their manual dexterity. We would also like to know whether your policies require firefighters to use gloves that assist them in releasing passenger restraints and opening emergency exits. Pending our receipt and review of this additional information, Safety Recommendation A-10-164 remains classified OPEN—ACCEPTABLE RESPONSE.

November 12, 2015 · Recipient Response · United States Department of Agriculture, Forest Service

-From James Hubbard, Deputy Chief for State and Private Forestry: Firefighting gloves are a continuous and ongoing evaluation process in the Forest Service Technology & Development centers. Firefighting gloves were updated in 2010 to improve dexterity.

Contract Section C-4 HELICOPTER REQUIREMENTS (d) (8) requires shoulder straps and lap belts to fasten with one single-point, metal-to metal and quick-release mechanism. Contract Section C-10 OPERATIONS (b) (9) includes a specific section on passenger briefing which references the briefing items in 14 CFR Part 135.

The Interagency Helicopter Pilot Practical Test Standards includes a task specific to helitack/passenger transport. The pilot applicant has to exhibit knowledge of a thorough preflight briefing which includes doors and emergency exits and use of seatbelts and shoulder harnesses.

May 1, 2015 · NTSB Correspondence · United States Department of Agriculture, Forest Service

In your February 14, 2011, letter regarding these recommendations, you described actions you were taking at that time to address them. On July 13, 2011, we classified Safety Recommendations A-10-159 through -164, and -166 through -168, “Open?Acceptable Response” based on the information you had provided in your letter. However, we have not received any more information about your actions in the 4 years since then. We generally expect that the actions we recommend can be completed within 5 years; therefore, we ask that you provide an update on the actions that you have taken or are taking to satisfy these recommendations.

Pending our receipt of your timely reply providing the details we are requesting, Safety Recommendations A-10-159 through -164, and A 10-166 through -168, remain classified OPEN—ACCEPTABLE RESPONSE.

July 13, 2011 · NTSB Correspondence · United States Department of Agriculture, Forest Service

The NTSB notes that, although existing policy requires that firefighting hand protection (leather gloves) be used during all firefighting activities, the USFS is currently evaluating various glove types and passenger briefing checklists to ensure that passengers can safely operate the passenger restraint system and emergency exits themselves. Pending our receipt and review of the USFS’s findings, Safety Recommendation A-10-164 is classified OPEN—ACCEPTABLE RESPONSE.

February 14, 2011 · Recipient Response · United States Department of Agriculture, Forest Service

Thank you for your letter of December 27, 2010, containing Safety Recommendations A 10-159 thru A-10-168 for the Sikorsky helicopter crash near Weaverville, CA that occurred on August 5, 2008. The Forest Service has given this serious review and the thorough work that NTSB has done in the investigation of this tragic mishap is appreciated. The Forest Service accepts the recommendations of NTSB. This report has resulted in further review of our policy, business processes and program emphases. That review and corresponding adjustments will undoubtedly improve and strengthen our management of rotor winged aircraft.

Additionally, we hope to work with the FAA to further clarify and discuss public use operations.

Several changes have already been implemented. Examples are: • Personal verification and consistent documentation of all contract helicopter weights through the witnessing of weighing the aircraft and validation of weight and balance records against the contractor's bid proposal. • The hiring of eight additional oversight personnel. All will receive indoctrination training at the FAA training academy. • Performance of Safety Management Systems (SMS) audits of contract aircraft at least once during the contract period while in the field. The specific recommendation responses are attached. Thank you for the effort and diligence that went into your report.

USFS Response: Firefighting hand protection (leather gloves) is required by policy during all wildland firefighting activities. The USFS has continually progressed toward safer Personal Protective Equipment [PPE) which includes hand protection. Action Plan: • The agency effort is on-going as we continue to evaluate various glove types and will review passenger briefing checklists to ensure passengers can safely operate the passenger restraint system and emergency exits. • Review of passenger briefing checklists will be accomplished prior to the 2011 fire season.