FAA · FAASTeam Safety Articles
GA Airman and Feedback Survey Report
In Brief
What It Addresses
Percent (%) of Respondents. The percent is calculated by dividing the Frequency Count by the number of respondents who answered that item (n) and multiplying by 100.
From the Document: selected source passages, quoted as written, for a quick overview.
FAA Flight Standards Service (AFS) December 2014 Federal Aviation Administration Civil Aerospace Medical Institute Aerospace Human Factors Research Division Oklahoma City, Oklahoma
And Federal Aviation Administration Flight Standards Service (AFS) Washington, DC
And Xyant Technology, Incorporated Oklahoma City, Oklahoma
2014 Overall Results Safety Awareness, Feedback, and Evaluation (SAFE) Survey of General Aviation Pilots
Explanation of Report Content
Example of Report Format
Overall
B1.
n m sd
Overall 538 3.09 0.78
Descriptive Statistics
Percent (%) of Respondents. The percent is calculated by dividing the Frequency Count by the number of respondents who answered that item (n) and multiplying by 100.
Response Distribution (%). The proportion, or percentage, of respondents that selected a given response across item options.
Number of Respondents (n). The number of respondents who provided a valid response. Response Values. Labels on the 5-point scale to measure familiarity are assigned the values 1 to 5. For example, the response options shown in the graph above would be assigned 1 through 5 where Not at all =1 and Extemely familiar =5.
Mean (m). The arithmetic average, calculated as the sum of response values for an item divided by the number of respondents who answered that item.
Standard Deviation (sd). The measure of dispersion, or spread of values, around the mean. Smaller standard deviation values indicate higher levels of agreement among respondents.
Frequency Count. The number of times a response option is selected. A frequency count for 'mark all that apply' items sums to greater than the number of respondents (n).
Maximum (max). The highest, or maximum, value provided.
Median (med). The exact middle data point calculated in a set of rank-ordered values. It is less affected by extreme values in comparison to the mean, and thus, is relied upon when extreme values are present in a data set (e.g., total flight hours logged).
Minimum (min). The lowest, or minimum, value provided.
How familiar are you with current FAA guidance
materials governing general aviation pilots (e.g., handbooks, advisory circulars, and regulatory notices)?
A sample of general aviation pilots were invited to complete a short survey designed to assess the quality of services provided by the FAA Flight Standards Service. Participation in the survey was voluntary. Criteria for inclusion in reporting require that respondents used, renewed, or were issued a pilot certificate, flight instructor certificate, or ground instructor certificate within the 12 months prior to the survey.
In August 2014, invitations to participate in an online survey were distributed to general aviation pilots. They were informed that their responses to the survey would be confidential and that only group results would be reported. This report provides results for respondents overall. The survey is shown in Appendix A of this report. The responses to open-ended text items are not provided in this report.
Response Distribution (%)
1.7
19.0
50.7
26.0
2.6
Not at all Slightly
familiar
Moderately familiar
Very familiar
Extremely familiar
FAA Safety Awareness, Feedback, and Evaluation (SAFE) Survey of General Aviation Pilots ‐ Overall Results 1.
Pilot certificate Flight instructor certificate Ground instructor certificate
Yes Overall n
Overall 764
2.
n
Overall 545
Frequency Count* % of Respondents**
Overall
Student 0.4
Sport 0.2
Recreational 0.2
Private 99.3
Commercial 1.7
Airline Transport 0.2
Flight Instructor 0.4
Ground Instructor 1.5
Other 3.1
*Frequency Count can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] .
Response Distribution (%)
The Safety Awareness, Feedback, and Evaluation (SAFE) Survey of General Aviation Pilots is shown in Appendix A of this report.
No, I have not exercised the privileges of my
certificate(s) within thepast 12 months .
Overall
Results for Item 2 thru Item F4 include only respondents who indicated 'Yes' onItem 1 . Within the past 12 months , have you USED, renewed, or been issued any of the following: (required)
Which certificate(s) do you currently hold? [mark all that apply ] (required)
Demographics **Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
71.3
28.7
Yes No (not included in remaining items)
3.
n
Overall 545
Frequency Count* % of Respondents**
Overall Overall
544 I do not use my certificate for hire 99.8
0 Part 61 (in conjunction with a certified flight instructor certificate) 0.0
0 0.0
0 Part 121 (flag, domestic, supplemental operations) 0.0
0 0.0
0 0.0
0 Part 133 (rotorcraft external load operations) 0.0
0 Part 135 (commuter/on-demand operations) 0.0
0 Part 136 (commercial air tours and national parks air tour management) 0.0
0 Part 137 (agricultural operations) 0.0
0 0.0
0 0.0
1 Other (write in below) 0.2
*Frequency Count can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] . 3a. Other use(s) of your pilot certificate for hire:
n
Overall 1
A1. Recreational Private n
Recreational 1
Private 541
Response Distribution (%) **Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
Section A: The following items focus on the effectiveness of the FAA’s airman certification process for recreational and private pilots.
In the past 12 months, did you receive your initial certification for the following? (required) Results for Section A include only respondents who indicated that they currentlyhold a 'recreational' pilot or 'private' pilot certificate on Item 2 .
Do you use your pilot certificate for hire in any of the following? [mark all that apply ] (required) Part 91 (corporate, banner towing, aerial photography, commercial air tours, parachute jumps, balloon site seeing, etc.)
Part 125 (aircraft with 20 or more seats or cargo payload of 6,000 pounds or more when common carriage is not involved
Part 129 (foreign carrier or foreign operator of US-registered aircraft used in common carriage) Results for Item 3a include only respondents who indicated 'Other' onItem 3 and provided a written response. Part 141 (in conjunction with providing instruction at an approved pilot school)
Part 142 (in conjunction with providing instruction at an approved training center)
0.0
100.0
9.2
90.8
Yes No
A2. Which initial certification was more recent? (required)
n
Overall 0 A3. How did you meet the required pilot training for initial certification? Recreational Private n
Recreational 0
Private 50 A3a. Other method(s) used to meet required pilot training for initial certification: n
Recreational 0
Private 0
A4.
n m sd
Recreational 0 0.00 0.00
Private 50 4.34 0.72
Response Distribution (%)
Results for Item A3a include only respondents who indicated 'Other' onItem A3 and provided a written response. Overall did the required pilot training for initial certification increase your ability to manage safety risks associated with general aviation?
Results for Item A2 include only respondents who indicated 'Yes' toboth 'Recreational' and 'Private' on Item A1 . Results for Item A3 through Item A14 include only respondents who indicated that theirinitial certification was for a 'Recreational' pilot or 'Private' pilot certificate on Item A1 .
0.0 0.0 0.0 0.0 0.0 0.0
80.0
20.0
0.0 0.0 0.0 0.0
Individual
instructor or
Pilot school
(Part 141)
Training center
(Part 142)
Military competence
Foreign license
Other
(write in below)
0.0 0.0 0.0 0.0 0.00.0 0.0
14.0
38.0
48.0
Not at all Slightly
increased
Moderately increased
Considerably increased
Greatly increased
A5. Which source(s) did you use in preparation for initial certification testing? [mark all that apply ] n
Recreational 0
Private 49
Private Private
30 faa.gov website 61.2
15 FAASafety.gov website 30.6
37 FAA handbooks 75.5
35 71.4
42 85.7
39 79.6
46 Certified Flight Instructor 93.9
*Frequency Count can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] .
A6. Recreational Private
faa.gov website n m sd
Recreational 0 0.00 0.00
Private 30 3.20 0.92
FAASafety.gov website
n m sd
Recreational 0 0.00 0.00
Private 15 3.87 1.06
FAA handbooks
n m sd
Recreational 0 0.00 0.00
Private 37 3.95 0.88
Results for Item A3 through Item A14 include only respondents who indicated that theirinitial certification was for a 'Recreational' pilot or 'Private' pilot certificate on Item A1 .
Recreational Recreational
Results for each source in Item A6 include only those respondents who indicated using the source onItem A5 . 0.0
0.0
**Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
How useful was the source in preparing you for initial certification testing?
0.0
0.0
0.0
Frequency Count* % of Respondents**
0.00
Training provider handbooks, using FAA handbooks as
source document
Knowledge test preparation provider books with questions and answers
Practical test preparation provider books with questions and answers
Response Distribution (%)
0.0
0.0 0.0 0.0 0.0 0.03.3
16.7
43.3
30.0
6.7
Not at all
useful
Slightly useful
Moderately useful
Very useful
Extremely useful
0.0 0.0 0.0 0.0 0.0
6.7 0.0
20.0
46.7
26.7
Not at all
useful
Slightly useful
Moderately useful
Very useful
Extremely useful
0.0 0.0 0.0 0.0 0.00.0 8.1 16.2
48.7
27.0
Not at all
useful
Slightly useful
Moderately useful
Very useful
Extremely useful
A6. Recreational Private
n m sd
Recreational 0 0.00 0.00
Private 35 3.97 0.79
n m sd
Recreational 0 0.00 0.00
Private 42 4.43 0.67
n m sd
Recreational 0 0.00 0.00
Private 39 4.08 0.84
Certified Flight Instructor
n m sd
Recreational 0 0.00 0.00
Private 45 4.76 0.53
A7a.
n
Recreational 0
Private 47 Results for Item A3 through Item A14 include only respondents who indicated that theirinitial certification was for a 'Recreational' pilot or 'Private' pilot certificate on Item A1 .
Results for each source in Item A6 include only those respondents who indicated using the source onItem A5 .
Knowledge test preparation provider books with questions
and answers
Practical test preparation provider books with questions and answers How useful was the source in preparing you for initial certification testing?
Did the computerized Airman Knowledge Test measure your
understanding of risk management?
Training provider handbooks, using FAA handbooks as
source document
Response Distribution (%)
0.0 0.0 0.0 0.0 0.00.0 5.1
15.4
46.2
33.3
Not at all
useful
Slightly useful
Moderately useful
Very useful
Extremely useful
0.0 0.0 0.0 0.0 0.00.0 0.0 4.4
15.6
80.0
Not at all
useful
Slightly useful
Moderately useful
Very useful
Extremely useful
0.0 0.0 0.0 0.0 0.00.0 2.9
22.9
48.6
25.7
Not at all
useful
Slightly useful
Moderately useful
Very useful
Extremely useful
0.0 0.0 0.0 0.0 0.00.0 0.0
9.5
38.1
52.4
Not at all
useful
Slightly useful
Moderately useful
Very useful
Extremely useful
0.0 0.0 0.02.1
59.6
38.3
Not at all Partially Fully
A7b. Recreational Private
n
Recreational 0
Private 48
A8a. Did the practical exam measure your ability to manage risk?
n
Recreational 0
Private 48
A8b. Did the practical exam measure your aviation knowledge?
n
Recreational 0
Private 49
A8c. Did the practical exam measure your aviation skills?
n
Recreational 0
Private 50
A9. Who conducted your initial certification?
n
Recreational 0
Private 49
A9a. Other examining authority who conducted yourinitial certification:
n
Recreational 0
Private 0 Results for Item A3 through Item A14 include only respondents who indicated that theirinitial certification was for a 'Recreational' pilot or 'Private' pilot certificate on Item A1 .
Response Distribution (%)
Did the computerized Airman Knowledge Test measure your
aviation knowledge?
Results for Item A9a include only respondents who indicated 'Other' onItem A9 and provided a written response. 0.0 0.0 0.02.1
29.2
68.8
Not at all Partially Fully
0.0 0.0 0.02.1
39.6
58.3
Not at all Partially Fully
0.0 0.0 0.00.0
28.6
71.4
Not at all Partially Fully
0.0 0.0 0.04.0
24.0
72.0
Not at all Partially Fully
0.0 0.0 0.0 0.0 0.04.1
85.7
6.1 0.0 4.1
ASI DPE School
(Part 141)
Other
(write in below)
Do not know
A10. To what extent did the person conducting the exam exhibit the following? Recreational Private Knowledge of the certification requirements n m sd
Recreational 0 0.00 0.00
Private 48 4.83 0.48
Credibility
n m sd
Recreational 0 0.00 0.00
Private 47 4.94 0.25
Professional conduct
n m sd
Recreational 0 0.00 0.00
Private 47 4.87 0.54
Courtesy and respect
n m sd
Recreational 0 0.00 0.00
Private 48 4.81 0.61
Fairness
n m sd
Recreational 0 0.00 0.00
Private 46 4.80 0.50
Thoroughness
n m sd
Recreational 0 0.00 0.00
Private 48 4.75 0.53
Results for Item A3 through Item A14 include only respondents who indicated that theirinitial certification was for a 'Recreational' pilot or 'Private' pilot certificate on Item A1 .
Response Distribution (%)
0.0 0.0 0.0 0.0 0.00.0 0.0 4.2 8.3
87.5
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
0.0 0.0 0.0 0.0 0.00.0 0.0 0.0 6.4
93.6
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
0.0 0.0 0.0 0.0 0.00.0 2.1 2.1 2.1
93.6
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
0.0 0.0 0.0 0.0 0.00.0 2.1 4.2 4.2
89.6
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
0.0 0.0 0.0 0.0 0.00.0 0.0 4.4 10.9
84.8
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
0.0 0.0 0.0 0.0 0.00.0 0.0 4.2
16.7
79.2
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
A10. To what extent did the person conducting the exam exhibit the following? Recreational Private Communication skills n m sd
Recreational 0 0.00 0.00
Private 47 4.79 0.59
Pilot expertise
n m sd
Recreational 0 0.00 0.00
Private 48 4.92 0.45
A11. How many times did you take the computerized Airman Knowledge Test for initial certification? n min max med m sd
Recreational 0 0 0 0 0.00 0.00
Private 47 0 2 1 1.04 0.36
A12. How many times did you take the practical exam for initial certification? (required) n min max med m sd
Recreational 0 0 0 0 0.00 0.00
Private 48 1 3 1 1.13 0.39
Number of Tests
Results for Item A3 through Item A14 include only respondents who indicated that theirinitial certification was for a 'Recreational' pilot or 'Private' pilot certificate on Item A1 .
Response Distribution (%)
Number of Exams
0.0 0.0 0.0 0.0 0.00.0 2.1 2.1
10.6
85.1
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
0.0 0.0 0.0 0.0 0.00.0 2.1 0.0 2.1
95.8
Not at all Slight
extent
Moderate extent
Considerable extent
Great extent
0 0 02
0 1 2
Frequency Count
Number of Tests
0 0 0
4 1
1 2 3
Frequency Count
Number of Exams
A13. Recreational Private
n
Recreational 0
Private 5 Results for Item A13a include only respondents who indicated 'No' onItem A13 and provided a written response. A13a. Briefly describe what was not fully explained by the person conducting the exam: n
Recreational 0
Private 1
A14.
n
Recreational 0
Private 47 Results for Item A14a include only respondents who indicated 'Yes' onItem A14 and provided a written response. A14a. High or top priority improvements to the certification process:
n
Recreational 0
Private 11 Results for Item A3 through Item A14 include only respondents who indicated that theirinitial certification was for a 'Recreational' pilot or 'Private' pilot certificate on Item A1 .
Results for Item A13 include only respondents who indicated that they took the practical exam forinitial certification more than once on Item A12.
Did the person conducting the examfully explain why you failed the practical exam ?
Response Distribution (%)
Are there improvements to the certification process that you recommend the FAA pursue as high or top priorities?
0.0 0.0
80.0
20.0
Yes No (explain below)
0.0 0.0
23.4
76.6
Yes (write in below) No
B1. Overall
n m sd
Overall 538 3.09 0.78
B2.
FAA Safety Briefing magazine
n
Overall 470
19 (Preferred source) faa.gov website n
Overall 485
39 (Preferred source)
FAASafety.gov website n
Overall 466
33 (Preferred source) How familiar are you with current FAA guidance materials governing general aviation pilots (e.g., handbooks, advisory circulars, and regulatory notices)? During the past 12 months , how often did you use the following sources for updates to general aviation guidance? Mark all of your preferred sources for guidance.
Section B: The following items focus on the FAA’s ability to effectively communicate regulations and guidance to general aviation pilots and if there are better ways to distribute updates to guidance. Guidance includes publications such as handbooks, advisory circulars (AC), and information distributed by the FAA Safety Team (FAASTeam).
Response Distribution (%)
1.7
19.0
50.7
26.0
2.6
Not at all Slightly
familiar
Moderately familiar
Very familiar
Extremely familiar
63.0
22.6
9.2 4.3 1.1
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
22.9
52.0
14.9 6.8 3.5
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
41.6 39.7
10.1 7.3 1.3
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
B2. Overall
FAAST Blast (email notification)
n
Overall 462
41 (Preferred source)
FAASTeam live seminar n
Overall 453
17 (Preferred source)
FAASTeam webinar n
Overall 446
5 (Preferred source)
FAA social media (Facebook, Twitter, Instagram) n
Overall 449
3 (Preferred source)
My employer’s website n
Overall 441
6 (Preferred source) During the past 12 months , how often did you use the following sources for updates to general aviation guidance? Mark all of your preferred sources for guidance.
Response Distribution (%)
51.3
14.7 15.4 12.8 5.8
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
74.0
22.7
2.9 0.4 0.0
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
82.7
13.9
2.9 0.5 0.0
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
89.3
6.5 2.0 0.9 1.3
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
89.8
3.9 1.6 1.4 3.4
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
B2. Overall
Professional organization website (e.g., AOPA and EAA)
n
Overall 506
136 (Preferred source)
Trade magazine/publication (e.g., Flying ) n
Overall 507
60 (Preferred source)
Type club website (e.g., Bonanza) n
Overall 465
29 (Preferred source)
Other (write in below) n
Overall 221
19 (Preferred source) B2a. Other source(s) you used during the past 12 months for updates on guidance: n
Overall 30
B2b. Other preferred source(s) for updates on guidance:
n
Overall 7 Results for Item B2b include only respondents who marked 'Other' onItem B2 as a preferred source for guidance and provided a written response.
Results for Item B2a include only respondents who selected 'Other' onItem B2 and indicated that they used the 'Other' source at least 'A few times during the past 12 months,' and provided a written response. During the past 12 months , how often did you use the following sources for updates to general aviation guidance? Mark all of your preferred sources for guidance.
Response Distribution (%)
9.9
19.8 23.5 24.7 22.1
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
15.8 17.4
34.1
21.1
11.6
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
56.3
18.5 10.5 6.9 7.7
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
86.4
2.3 2.7 4.5 4.1
Never A few times
past 12 months
About once a month
2 to 3 times a month
1 or more times a week
B3. Overall
More updates via print media
n m sd
Overall 521 2.56 1.11
More FAA-sponsored meetings
n m sd
Overall 515 2.74 1.05
More informational videos
n m sd
Overall 520 3.14 1.04
Increase use of social media
n m sd
Overall 510 2.24 1.16
Increase use of webinars
n m sd
Overall 515 2.71 1.08
Increase use of email notifications
n m sd
Overall 535 3.55 1.06
The FAA is considering the following changes to theircommunicationof general aviation guidance, rate the priority of each based on your experience as a pilot:
Response Distribution (%)
19.6
29.8 30.5
15.2
5.0
Not a priority Low priority Moderate priority High priority Top priority 12.4
28.5 36.7
17.1
5.2
Not a priority Low priority Moderate priority High priority Top priority 8.3 15.4
38.9
29.2
8.3
Not a priority Low priority Moderate priority High priority Top priority 34.5 27.5 21.4 12.9
3.7
Not a priority Low priority Moderate priority High priority Top priority 16.1 23.7
37.5
18.1
4.7
Not a priority Low priority Moderate priority High priority Top priority 5.2 9.4
29.4 37.6
18.5
Not a priority Low priority Moderate priority High priority Top priority B4. Overall n
Overall 511 B4a. High or top priority improvements to the communicationof general aviation guidance for pilots: n
Overall 112
B5.
More clearly written
n m sd
Overall 526 3.52 1.04
Shorter
n m sd
Overall 516 2.99 1.11
Increase use of electronic delivery formats
n m sd
Overall 529 3.60 1.03
Improve standardization
n m sd
Overall 521 3.26 1.01
Are there improvements to the communicationof general aviation guidance for pilots that you recommend the FAA pursue ashigh or top priorities?
Results for Item B4a include only respondents who indicated 'Yes'on Item B4 and provided a written response. The FAA is considering the following changes togeneral aviation guidance, rate the priority of each based on your experience as a pilot:
Response Distribution (%)
p y p y p y g p y p p y
22.1
77.9
Yes (write in below) No
4.8 10.7
29.1
38.4
17.1
Not a priority Low priority Moderate priority High priority Top priority 11.6 18.6
37.4
24.0
8.3
Not a priority Low priority Moderate priority High priority Top priority 4.9 7.4
28.9
40.1
18.7
Not a priority Low priority Moderate priority High priority Top priority 5.8 13.8
38.8 31.5
10.2
Not a priority Low priority Moderate priority High priority Top priority
B5. Overall
More responsive to general aviation issues
n m sd
Overall 528 3.84 0.93
Easier to use format
n m sd
Overall 524 3.53 1.02
B6.
n
Overall 489 B6a. High or top priority improvements to general aviation guidancefor pilots: n
Overall 92
Response Distribution (%) The FAA is considering the following changes togeneral aviation guidance, rate the priority of each based on your experience as a pilot:
Results for Item B6a include only respondents who indicated 'Yes'on Item B6 and provided a written response. Are there improvements to general aviation guidancefor pilots that you recommend the FAA pursue as high or top priorities?
2.1 4.6
26.5
41.5
25.4
Not a priority Low priority Moderate priority High priority Top priority 5.3 7.1
32.6 38.7
16.2
Not a priority Low priority Moderate priority High priority Top priority 19.2
80.8
Yes (write in below) No
C1.
n
Overall 536
Frequency Count* % of Respondents**
Overall Overall
126 FAA Safety Briefing magazine 23.5
255 faa.gov website 47.6
177 FAASafety.gov 33.0
160 FAAST Blast (email notification) 29.9
82 FAASTeam live seminar 15.3
43 FAASTeam webinar 8.0
24 FAA social media (Facebook, Twitter, Instagram) 4.5
20 My employer’s website 3.7
420 Professional organization website (e.g., AOPA and EAA) 78.4
358 Trade magazine/publication (e.g., Flying ) 66.8
147 Type club website (e.g., Bonanza) 27.4
71 Other (write in below) 13.3
15 None 2.8
*Frequency Count can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] . C1a. Other source(s) used to advance your general aviation knowledge:
n
Overall 70 Section C: The following items focus on the effectiveness of the FAA training you use for advancing your general aviation knowledge.
**Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
During the past 12 months , other than the certification training programs, what source(s) did you use to advance your general aviation knowledge? [mark all that apply ] Results for Item C1A include only respondents who indicated 'Other' onItem C1 and provided a written response.
C2. What training topic(s) would you be interested in taking as an online FAA course? [mark all that apply ] n
Overall 536
Frequency Count* % of Respondents**
Overall Overall
227 Advanced preflight 42.4
314 Loss of control 58.6
338 Loss of power 63.1
459 Weather awareness 85.6
210 Safety Management Systems (SMS) 39.2
297 Risk Management 55.4
57 Other (write in below) 10.6
30 Not interested in online training 5.6
*Frequency Count can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] . C2a. Other training topic(s) of interest for online FAA courses:
n
Overall 56
C3. What method(s) do you prefer for pilot-related training? [mark all that apply ] n
Overall 531
Frequency Count* % of Respondents**
Overall Overall
176 Webinar 33.2
398 Self-paced online course 75.0
72 Podcast 13.6
188 YouTube posting 35.4
208 Live seminar 39.2
206 App for mobile devices 38.8
205 Downloadable content for e-books 38.6
27 Other (write in below) 5.1
*Frequency Count can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] . Results for Item C2a include only respondents who indicated 'Other' onItem C2 and provided a written response. **Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
**Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
C3a. Other preferred method(s) for pilot-related training:
n
Overall 27
C4. Overall n
Overall 540
C5.
Awareness
n m sd
Overall 163 3.64 0.78
Assessment
n m sd
Overall 158 3.54 0.82
Management
n m sd
Overall 158 3.53 0.81
Response Distribution (%)
Results for Item C5 include only respondents who indicated 'Yes' onItem C4. In the past 12 months , have you completed at least one of the FAA courses at FAASafety.gov? (required)
Overall did the FAASafety.gov course(s) increase your awareness, assessment, and/or management of safety risks associated with general aviation?
Results for Item C3a include only respondents who indicated 'Other' onItem C3 and provided a written response. 30.4
69.6
Yes No
0.0 7.4
31.9
49.7
11.0
Not at all Slightly
increased
Moderately increased
Considerably increased
Greatly increased
0.6
9.5
34.2
46.2
9.5
Not at all Slightly
increased
Moderately increased
Considerably increased
Greatly increased
0.6
9.5
34.8
46.2
8.9
Not at all Slightly
increased
Moderately increased
Considerably increased
Greatly increased
C6. Overall
Larger selection of courses
n m sd
Overall 471 3.19 1.05
Increase interactivity of courses
n m sd
Overall 465 2.88 1.09
Divide topics into shorter courses
n m sd
Overall 469 2.77 1.07
Update the system used to develop courses
n m sd
Overall 457 2.68 1.04
Update the technology used to distribute courses n m sd
Overall 464 3.00 1.14
Improve topic search to make courses easier to find n m sd
Overall 476 3.27 1.11
Response Distribution (%)
The FAA Safety Team is considering the following changes to theonline courses at FAASafety.gov, rate the priority of each based on your training needs and preferences:
9.1 11.9
38.2 32.3
8.5
Not a priority Low priority Moderate priority High priority Top priority 12.7 21.3
37.9
21.7
6.5
Not a priority Low priority Moderate priority High priority Top priority 15.6 20.7
39.0
20.5
4.3
Not a priority Low priority Moderate priority High priority Top priority 16.0 24.1
39.4
17.1
3.5
Not a priority Low priority Moderate priority High priority Top priority 13.2 17.5
34.1 27.4
8.0
Not a priority Low priority Moderate priority High priority Top priority 8.8 12.8
33.2 32.6
12.6
Not a priority Low priority Moderate priority High priority Top priority
C6. Overall
Offer more links to other material on the topic
n m sd
Overall 463 2.85 1.06
Increase technical content
n m sd
Overall 464 2.73 1.01
Decrease technical content
n m sd
Overall 449 2.01 0.96
Improve review questions
n m sd
Overall 452 2.71 0.93
Make course content easier to understand
n m sd
Overall 465 3.02 1.16
Response Distribution (%)
The FAA Safety Team is considering the following changes to theonline courses at FAASafety.gov, rate the priority of each based on your training needs and preferences:
11.9
24.2
35.2
24.4
4.3
Not a priority Low priority Moderate priority High priority Top priority 14.0
23.7
39.9
20.0
2.4
Not a priority Low priority Moderate priority High priority Top priority 35.6 36.5
20.9
5.4 1.6
Not a priority Low priority Moderate priority High priority Top priority 12.2
24.6
45.4
16.4
1.6
Not a priority Low priority Moderate priority High priority Top priority 12.9 17.2
35.3
24.1
10.5
Not a priority Low priority Moderate priority High priority Top priority C7. Overall n
Overall 475 C7a. High or top priority improvements to the FAASafety.gov online courses: n
Overall 39
C8.
n
Overall 537
C9.
Provide information just-in-time for identified emerging threats
n m sd
Overall 225 3.52 1.02
More variety in safety messages
n m sd
Overall 221 2.86 0.92
Response Distribution (%)
Results for Item C9 and Item C10 include only respondents who indicated 'Yes'on Item C8. Results for Item C7a include only respondents who indicated 'Yes'on Item C7 and provided a written response. Are there improvements to the FAASafety.gov online courses that you recommend the FAA Safety Team pursue as high or top priorities?
The FAA Safety Team is considering the following changes to theirFAAST Blast safety messages, rate the priority of each based on your informational needs and preferences:
In the past 12 months , have you received a FAAST Blast safety message from the FAA Safety Team? (required)
8.4
91.6
Yes (write in below) No
44.0
56.1
Yes No
4.4 9.3
32.0 37.8
16.4
Not a priority Low priority Moderate priority High priority Top priority 9.5
19.9
47.5
21.3
1.8
Not a priority Low priority Moderate priority High priority Top priority
C9. Overall
More frequent messages
n m sd
Overall 221 2.46 0.93
Include changes and links in social media postings
n m sd
Overall 221 2.07 1.07
Shorter messages
n m sd
Overall 223 2.44 0.99
More in-depth information
n m sd
Overall 226 2.95 0.93
More relevant to GA pilots
n m sd
Overall 229 3.61 0.98
Provide link to short video messages
n m sd
Overall 225 3.00 1.07
The FAA Safety Team is considering the following changes to their FAAST Blast safety messages, rate the priority of each based on your informational needs and preferences:
Results for Item C9 and Item C10 include only respondents who indicated 'Yes'on Item C8.
Response Distribution (%)
15.4
36.7 36.2
10.0 1.8
Not a priority Low priority Moderate priority High priority Top priority 39.4
27.6 21.3
10.4
1.4
Not a priority Low priority Moderate priority High priority Top priority 19.3
33.2 33.6
12.1
1.8
Not a priority Low priority Moderate priority High priority Top priority 6.2
23.5
42.9
23.9
3.5
Not a priority Low priority Moderate priority High priority Top priority 3.1 8.3
31.4 38.9
18.3
Not a priority Low priority Moderate priority High priority Top priority 9.8
20.0
38.7
23.6
8.0
Not a priority Low priority Moderate priority High priority Top priority
Overall
C10.
n
Overall 215
C10a. High or top priority improvements to the FAAST Blast safety messages:
n
Overall 15
D1.
n m sd
Overall 533 3.83 0.97
D2.
n
Overall 536
D3.
n m sd
Overall 61 3.70 0.78
Section D: The following items focus on general aviation safety issues.
The FAA standards established for the regulation of general aviation pilots contribute to the safety of the National Airspace System.
Results for Item C9 and Item C10 include only respondents who indicated 'Yes'on Item C8. Are there improvements to the FAAST Blast safety messages that you recommend the FAA Safety Team pursue as high or top priorities?
The FAA General Aviation Summit recommendationswill contribute to the safety of the National Airspace System.
Results for Item D3 include only respondents who indicated 'Yes'on Item D2.
Results for Item C10a include only respondents who indicated 'Yes'on Item C10 and provided a written response. Are you aware of the recommendations of the 2014 FAA General Aviation
Summit? (required)
Response Distribution (%)
7.0
93.0
Yes (write in below) No
4.9 4.1
15.6
54.4
21.0
Strongly disagree Disagree Neutral Agree Strongly agree
11.4
88.6
Yes No
1.6 4.9
24.6
59.0
9.8
Strongly disagree Disagree Neutral Agree Strongly agree
D4. Which source(s) do you use for general aviation information? [mark all that apply ] n
Overall 530
Safety Information Accident Information
Frequency Count* n* %** n* %** n* %**
372 AVweb 130 35.0 73 19.6 233 62.6
501 454 90.6 327 65.3 41 8.2
417 General Aviation News 236 56.6 169 40.5 162 38.9
416 92 22.1 250 60.1 146 35.1
424 285 67.2 178 42.0 99 23.4
382 162 42.4 57 14.9 213 55.8
196 Other (write in below) 67 34.2 43 21.9 127 64.8
*Frequency Count (n*) can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] . D4a. Other source(s) used for Safety Information:
n
Overall 66
D4b. Other source(s) used for Accident Information:
n
Overall 41
D5. How long is your typical duty day?
n min max med m sd
Overall 0 0 0 0 0.00 0.00
Length of Duty Day (Hrs/Mins)
Results for Item D5 include only respondents who indicated they currently use their pilot certificate for hire as a flight instructor under Part 61, 141, or 142 or as a pilot under Part 91 on Item 3 .
**Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
Do not use
AOPA – Aircraft Owners and
Pilots Association
NTSB – National Transportation
Safety Board
FAA – Federal Aviation
Administration
Fixed Base Operator
(FBO)/Fixed facility Results for Item D4a include only respondents who indicated 'Other' source(s) ofSafety Information on Item D4 and provided a written response.
Results for Item D4b include only respondents who indicated 'Other' source(s) ofAccident Information on Item D4 and provided a written response.
D6.
n min max med m sd
Overall 0 0 0 0 0.00 0.00
D7. Are there rest areas at your Fixed-Based Operators (FBOs)? (required) Overall n
Overall 0
D8.
n
Overall 0
D8a. Reason(s) why you do not use rest areas at FBOs:
n
Overall 0 D9. How much rest do you typically receive between consecutive days of flying? n min max med m sd
Overall 0 0 0 0 0.00 0.00
D10.
n min max med m sd
Overall 0 0 0 0 0.00 0.00
Results for Item D7 through Item D13 include only respondents who indicated they currently work for hire as a pilot under Part 91 on Item 3 .
Do you typically use rest areas during ground time, when they are available at your FBOs?
Rest (Hrs/Mins)
Results for Item D8 include only respondents who indicated some or all of their FBOs have rest areason Item D7.
Rest (Hrs/Mins)
How much rest do you typically receive between consecutive days of providing flight instruction (including ground instruction)?
Days
During a given 30-day period, how many days do you typically conduct operations between the hours of 2:00am and 6:00am?
Response Distribution (%)
Results for Item D6 include only respondents who indicated they currently currently use their pilot certificate for hire for hire as a flight instructor under Part 61, 141, or 142 on Item 3 .
Results for Item D8a include only respondents who indicated 'No'on Item D8 and provided a written response. 0.0 0.0 0.0
All have rest areas Some have rest areas None have rest areas
0.0 0.0
Yes No (explain below)
D11. Overall
n
Overall 0
D12.
n
Overall 0
D13. Where do you typically rest during long-haul operations?
n
Overall 0
D13a. Other places you typically rest during long-haul operations:
n
Overall 0
E1.
n
Overall 534 Do you fly long-haul operations (as a general rule, long-haul flight times are in excess of 12 hours)? (required) Results for Item D12 through Item D13 include only respondents who indicated 'Yes' onItem D11. Are your long-haul aircraft equipped with a lay-flat sleep surface rest facility? Section E: The following items focus on the effectiveness of the FAA complaint process. Are you aware of the FAA process for submitting general aviation complaints? (required)
Response Distribution (%) Results for Item D7 through Item D13 include only respondents who indicated they currently work for hire as a pilot under Part 91 on Item 3 .
Results for Item D13a include only respondents who indicated 'Other'on Item D13 and provided a written response. 0.0 0.0
Yes No
0.0 0.0 0.0
All have a lay-flat
sleep surface
Some have a lay-flat sleep surface
None have a lay-flat sleep surface
0.0 0.0 0.0 0.0
Empty
passenger seat
Lay-flat sleep surface
In my seat Other
(write in below)
25.8
74.2
Yes No
E2. In the past 12 months , did you file a complaint with the FAA? (required) Overall n
Overall 138
E3. With which FAA office did you file your most recent complaint?
n
Overall 2
E3a. Other FAA office where you filed your most recent complaint:
n
Overall 1
E4.
route you to the appropriate office n
Overall 1 respond in a professional manner n
Overall 2 Results for Item E3 through Item E6 include only respondents who indicated 'Yes' onItem E2 . Regarding your most recent experience with the complaint process, did the FAA…?
Results for Item E3a include only respondents who indicated 'Other'on Item E3 and provided a written response. Results for Item E2 through Item E6 include only respondents who indicated 'Yes' onItem E1 .
Response Distribution (%)
1.5
98.6
Yes No
50.0
0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
50.0
FSDO Regional
office
HQ Airman
Cert.
(OKC)
Aircraft
Cert.
OAM Chief
Counsel
Air
Traffic
FAA
website
Other
(write in below)
100.0
0.0
Yes No
100.0
0.0
Yes No
E4. Overall
n
Overall 1 respond in a timely manner n
Overall 1 clearly explain the complaint process n
Overall 2 treat you with courtesy and respect n
Overall 2 clearly explain the resolution n
Overall 2
E5.
route you to the appropriate office n m sd
Overall 0 0.00 0.00
Regarding your most recent experience with the complaint process, did the
FAA…?
Based on your most recent experience, rate the priority of the following ways the FAA could improve their response to complaints.
provide useful assistance with the complaint process
Response Distribution (%) Results for Item E3 through Item E6 include only respondents who indicated 'Yes' onItem E2 . 100.0
0.0
Yes No
100.0
0.0
Yes No
50.0 50.0
Yes No
100.0
0.0
Yes No
50.0 50.0
Yes No
0.0 0.0 0.0 0.0 0.0
Not a priority Low priority Moderate priority High priority Top priority
E5. Overall respond in a professional manner n m sd
Overall 0 0.00 0.00
provide useful assistance with the complaint process n m sd
Overall 0 0.00 0.00
respond in a timely manner n m sd
Overall 0 0.00 0.00
clearly explain the complaint process n m sd
Overall 1 3.00 0.00
treat you with courtesy and respect n m sd
Overall 0 0.00 0.00
clearly explain the resolution n m sd
Overall 1 5.00 0.00
Based on your most recent experience, rate the priority of the following ways the FAA could improve their response to complaints.
Response Distribution (%)
Results for Item E3 through Item E6 include only respondents who indicated 'Yes' onItem E2 . 0.0 0.0 0.0 0.0 0.0
Not a priority Low priority Moderate priority High priority Top priority
0.0 0.0 0.0 0.0 0.0
Not a priority Low priority Moderate priority High priority Top priority
0.0 0.0
100.0
0.0 0.0
Not a priority Low priority Moderate priority High priority Top priority
0.0 0.0 0.0 0.0 0.0
Not a priority Low priority Moderate priority High priority Top priority
0.0 0.0 0.0 0.0
100.0
Not a priority Low priority Moderate priority High priority Top priority
0.0 0.0 0.0 0.0 0.0
Not a priority Low priority Moderate priority High priority Top priority
E6. Overall n
Overall 2
E6a. High and top priority improvements to the complaint process:
n
Overall 0
F1. Which aircraft category rating(s) do you currently hold? [mark all that apply ] n
Overall 531
Frequency Count* % of Respondents**
Overall Overall
521 Airplane 98.1
10 Rotorcraft 1.9
23 Glider 4.3
2 Lighter-than-air 0.4
0 Powered-lift 0.0
4 Powered parachute 0.8
1 Weight-shift-control aircraft 0.2
0 None of the above 0.0
*Frequency Count can sum to greater than the Number of Respondents (n) due to multiple responses [mark all that apply] . Results for Item E6a include only respondents who indicated 'Yes'on Item E6 and provided a written response. Are there improvements to the complaint process that you recommend the
FAA pursue as high or top priorities?
Section F: Background Information.
**Percent (%) of Respondents is calculated by dividing the Frequency Count for each response option by the Number of Respondents to the item (n) and multiplying by 100.
Results for Item E3 through Item E6 include only respondents who indicated 'Yes' onItem E2 .
Response Distribution (%)
0.0
100.0
Yes (write in below) No
F2. How many total flight hours have you logged?
n min max med m sd
Overall 531 4 11,000 450 883.28 1,225.71
F3.
n min max med m sd
Overall 531 0.1 68.5 16.0 18.64 14.73
F4. Which region do you typically operate in?
n
Overall 509
Frequency Count* % of Respondents**
Overall Overall
8 Alaskan Region(Alaska) 1.6
40 7.9
74 14.5
92 18.1
21 4.1
53 10.4
63 Southern Region (Alabama, Florida, Georgia, Puerto Rico, South Carolina) 12.4 72 Southwest Region (Arkansas, Louisiana, Mississippi, New Mexico, Oklahoma, Texas) 14.2 79 Western-Pacific Region (Arizona, California, Hawaii, Nevada) 15.5
7 Throughout the United States 1.4
0 Internationally 0.0
0 Not Sure 0.0
New England Region(Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont) Northwest Mountain Region(Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming) Central Region (Illinois: only Madison, St. Clair, Monroe counties; Iowa; Kansas; Kentucky: not Boone, Kenton, and Campbell counties; Missouri; Tennessee; Nebraska) Eastern Region (Delaware, Maryland, New Jersey, New York, North Carolina, Pennsylvania, Virginia, West Virginia, District of Columbia) Great Lakes Region (Illinois: not Madison, St. Clair, Monroe counties; Indiana; Kentucky: only Boone, Kenton, and Campbell counties; Michigan; Minnesota; North Dakota; Ohio; South Dakota;
Wisconsin)
Hours
First Issuance (Yrs/Months)
Approximately how long has it been since thefirst issuance of your pilot certificate, to include Sport, Recreational, Private, and/or Commercial?
59 49
31 23 8 11 14 6
0-250
hours
251-500 hours
501-750 hours
751-1000 hours
1001-1250 hours
1251-1500 hours
1501-1750 hours
1751-2000 hours
2001-2250 hours
2251-2500 hours greater than
2500 hours
Frequency Count
57 58 48 56 48 40 29 23 17 8
0-5
years
6-10 years
11-15 years
16-20 years
21-25 years
26-30 years
31-35 years
36-40 years
41-45 years
46-50 years greater than
51 years
Frequency Count
Appendix A: 2014 FAA Safety Awareness, Feedback, and Evaluation Survey (SAFE) of General Aviation Pilots
FAA Safety Awareness, Feedback, and Evaluation Survey:
General Aviation Pilots
You will be evaluating the quality of FAA services provided to general aviation pilots based on your experiences with the following:
Airman certification
FAA regulations and guidance
Online training and safety information
Formal complaint process
IMPORTANT: Only use the "Next" and "Back" buttons on the survey page to navigate.
Click "Next" to begin.
Paperwork Reduction Act Statement. Note that a federal agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The OMB control number for this collection of information is 2120-0759, which expires June 30, 2017.
Your thoroughness and honesty in completing the survey are appreciated. Your feedback will help us improve services offered to all general aviation pilots. Participation is voluntary and anonymous. Your responses will be kept private to the extent provided by law. (OMB Control No. 2120-0759, June 30, 2017) Instructions: Read each item carefully then mark the response that best describes your experiences with general aviation services and support provided by the FAA during the past 12 months.
Note: Some items require a response in order to skip items not relevant to you.
1. Within the past 12 months, have you USED, renewed, or been issued any of the following: (required) Pilot certificate Flight instructor certificate Ground instructor certificate Yes No, I have not exercised the privileges of my certificate(s) within the past 12 months
(If you marked No, stop here and return the survey. Thank You!)
2. Which certificate(s) do you currently hold? [mark all that apply] (required) Student Sport Recreational Private Commercial Airline Transport Flight Instructor Ground Instructor Other 3. Do you use your pilot certificate for hire in any of the following? [mark all that apply] (required) I do not use my certificate for hire Part 61 (in conjunction with a certified flight instructor certificate) Part 91 (corporate, banner towing, aerial photography, commercial air tours, parachute jumps, balloon site seeing, etc.)
Part 121 (flag, domestic, supplemental operations) Part 125 (aircraft with 20 or more seats or cargo payload of 6,000 pounds or more when common carriage is not involved) Part 129 (foreign carrier or foreign operator of US-registered aircraft used in common carriage) Part 133 (rotorcraft external load operations) Part 135 (commuter/on-demand operations) Part 136 (commercial air tours and national parks air tour management) Part 137 (agricultural operations) Part 141 (in conjunction with providing instruction at an approved pilot school) Part 142 (in conjunction with providing instruction at an approved training center) Other (write in below) Other use(s) of your pilot certificate for hire: ____________________________________________________________ Section A: The following items focus on the effectiveness of the FAA’s airman certification process for recreational and private pilots.
ONLY complete section A if you currently hold a recreational pilot or private pilot certificate. All others skip to Section B on page 4.
A1. In the past 12 months, did you receive your initial certification for the following? (required) Yes No
Recreational pilot ........................
Private pilot.................................. ► If you answered ‘No’ to both certifications in A1 then skip to Section B on page #4.
► If you answered ‘Yes’ to receiving only one certification in A1 then skip to A3.
A2. Which initial certification was more recent? (required)
Recreational pilot Private pilot Note: Base responses to the remaining items in Section A on your most recent initial certification. A3. How did you meet the required pilot training for initial certification?
Individual instructor or part 61 training facility FAA approved pilot school (part 141) FAA approved training center (part 142) Military competence On the basis of a foreign license Other (write in below) Other method(s) used to meet required pilot training for initial certification: ____________________________________ _______________________________________________________________________________________________ A4. Overall did the required pilot training for initial certification increase your ability to manage safety risks associated with general aviation?
Not at all Slightly increased Moderately increased Considerably increased Greatly increased
A5. Which source(s) did you use in preparation for initial certification testing?
A6. How useful was the source in preparing you for initial certification testing?
Yes, used it to
prepare [mark all that apply]
Rate only the sources you used
Not at all useful
Slightly useful
Moderately useful
Very useful
Extremely useful faa.gov website ....................................... FAASafety.gov website ........................... FAA handbooks....................................... Training provider handbooks, using
FAA handbooks as source document ..... Knowledge test preparation provider books with questions and answers ......... Practical test preparation provider books with questions and answers ......... Certified Flight Instructor .........................
A7. Did the computerized Airman Knowledge Test measure your...?
Not at all Partially Fully
understanding of risk management ......... aviation knowledge .................................
A8. Did the practical exam measure your...?
Not at all Partially Fully
ability to manage risk .............................. aviation knowledge .................................. aviation skills ...........................................
A9. Who conducted your initial certification?
FAA Aviation Safety Inspector (ASI) Designated Pilot Examiner (DPE) School with examining authority (Part 141) Other (write in below) Do not know Other examining authority who conducted your initial certification: ___________________________________________ A10. To what extent did the person conducting the exam exhibit the following?
Not at
all
Slight extent
Moderate extent
Considerable extent
Great extent
Do not recall
Knowledge of the certification requirements ....
Credibility ..........................................................
Professional conduct ........................................
Courtesy and respect .......................................
Fairness ............................................................
Thoroughness ...................................................
Communication skills ........................................
Pilot expertise ................................................... A11. How many times did you take the computerized Airman Knowledge Test for initial certification? ______ [enter a whole number]
A12. How many times did you take the practical exam for initial certification? (required) ______ [enter a whole number] ► If you answered ‘1’ to A12, then skip to A14.
A13. Did the person conducting the exam fully explain why you failed the practical exam?
Yes No (explain below) Briefly describe what was not fully explained by the person conducting the exam: ______________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ A14. Are there improvements to the certification process that you recommend the FAA pursue as high or top priorities?
Yes (write in below) No High or top priority improvements to the certification process: ______________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ Section B: The following items focus on the FAA’s ability to effectively communicate regulations and guidance to general aviation pilots and if there are better ways to distribute updates to guidance.
Guidance includes publications such as handbooks, advisory circulars (AC), and information distributed by the FAA Safety Team (FAASTeam).
B1. How familiar are you with current FAA guidance materials governing general aviation pilots (e.g., handbooks, advisory circulars, and regulatory notices)?
Not at all Slightly familiar Moderately familiar Very familiar Extremely familiar B2. During the past 12 months, how often did you use the following sources for updates to general aviation guidance? Mark all of your preferred sources for guidance.
Frequency of use for updates Preferred
source [mark all that apply]
Never
A few times during past
12 months
About once a month
2 to 3 times a month
1 or more times a week
FAA Safety Briefing magazine ................ faa.gov website .......................................
FAASafety.gov website ...........................
FAAST Blast (email notification) .............
FAASTeam live seminar .........................
FAASTeam webinar ................................
FAA social media (Facebook, Twitter,
Instagram) ...............................................
My employer’s website ............................
Professional organization website (e.g.,
AOPA and EAA) ......................................
Trade magazine/publication (e.g., Flying)
Type club website (e.g., Bonanza) ..........
Other (write in below).................................. Other source(s) you used during the past 12 months for updates on guidance: ________________________________ ______________________________________________________________________________________________ Other preferred source(s) for updates on guidance: _____________________________________________________ ______________________________________________________________________________________________ B3. The FAA is considering the following changes to their communication of general aviation guidance, rate the priority of each based on your experience as a pilot:
Not a
priority
Low priority
Moderate priority
High priority
Top priority
More updates via print media ..................
More FAA-sponsored meetings ..............
More informational videos .......................
Increase use of social media...................
Increase use of webinars ........................
Increase use of email notifications .......... B4. Are there improvements to the communication of general aviation guidance for pilots that you recommend the FAA pursue as high or top priorities?
Yes (write in below) No High or top priority improvements to the communication of general aviation guidance for pilots: ___________________ ______________________________________________________________________________________________ B5. The FAA is considering the following changes to general aviation guidance, rate the priority of each based on your experience as a pilot:
Not a
priority
Low priority
Moderate priority
High priority
Top priority
More clearly written .................................
Shorter.....................................................
Increase use of electronic delivery formats
Improve standardization ..........................
More responsive to general aviation issues
Easier to use format ................................ B6. Are there improvements to general aviation guidance for pilots that you recommend the FAA pursue as high or top priorities?
Yes (write in below) No High or top priority improvements to general aviation guidance for pilots: _____________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ Section C: The following items focus on the effectiveness of the FAA training you use for advancing your general aviation knowledge.
C1. During the past 12 months, other than the certification training programs, what source(s) did you use to advance your general aviation knowledge? [mark all that apply] FAA Safety Briefing magazine faa.gov website FAASafety.gov FAAST Blast (email notification) FAASTeam live seminar FAASTeam webinar FAA social media (Facebook, Twitter, Instagram) My employer’s website Professional organization website (e.g., AOPA and EAA) Trade magazine/publication (e.g., Flying) Type club website (e.g., Bonanza) Other (write in below) None Other source(s) used to advance your general aviation knowledge: _________________________________________ C2.
What training topic(s) would you be interested in taking as an online FAA course? [mark all that apply] Advanced preflight Loss of control Loss of power Weather awareness Safety Management Systems (SMS) Risk Management Other (write in below) Not interested in online training Other training topic(s) of interest for online FAA courses: _________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ C3. What method(s) do you prefer for pilot-related training?
[mark all that apply] Webinar Self-paced online course Podcast YouTube posting Live seminar App for mobile devices Downloadable content for e-books Other (write in below) Other preferred method(s) for pilot-related training: ______________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ C4. In the past 12 months, have you completed at least one of the FAA courses at FAASafety.gov? (required) Yes No ► If you answered ‘No’ to C4, then skip to C6 on the next page.
C5. Overall did the FAASafety.gov course(s) increase your awareness, assessment, and/or management of safety risks associated with general aviation?
Not at
all
Slightly increased
Moderately increased
Considerably increased
Greatly increased
Awareness....................................
Assessment ..................................
Management ................................ C6. The FAA Safety Team is considering the following changes to the online courses at FAASafety.gov, rate the priority of each based on your training needs and preferences:
Not a
priority
Low priority
Moderate priority
High priority
Top priority
Larger selection of courses .....................
Increase interactivity of courses ..............
Divide topics into shorter courses ...........
Update the system used to develop courses .................................................... Update the technology used to distribute courses ....................................
Improve topic search to make courses easier to find ............................................ Offer more links to other material on the topic ................................................... Increase technical content ......................
Decrease technical content .....................
Improve review questions .......................
Make course content easier to understand .............................................. C7. Are there improvements to the FAASafety.gov online courses that you recommend the FAA Safety Team pursue as high or top priorities?
Yes (write in below) No High or top priority improvements to the FAASafety.gov online courses: _____________________________________ ______________________________________________________________________________________________ C8. In the past 12 months, have you received a FAAST Blast safety message from the FAA Safety Team? (required) Yes No ► If you answered ‘No’ to C8, then skip to Section D on the next page.
C9. The FAA Safety Team is considering the following changes to their FAAST Blast safety messages, rate the priority of each based on your informational needs and preferences:
Not a
priority
Low priority
Moderate priority
High priority
Top priority
Provide information just-in-time for identified emerging threats ......................
More variety in safety messages
More frequent messages ........................
Include changes and links in social media postings ........................................
Shorter messages ...................................
More in-depth information .......................
More relevant to GA pilots .......................
Provide link to short video messages ..... C10. Are there improvements to the FAAST Blast safety messages that you recommend the FAA Safety Team pursue as high or top priorities?
Yes (write in below) No High or top priority improvements to the FAAST Blast safety messages: _____________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ Section D: The following items focus on general aviation safety issues. Do you agree or disagree?
D1. The FAA standards established for the regulation of general aviation pilots contribute to the safety of the National Airspace System.
Strongly disagree Disagree Neutral Agree Strongly agree D2. Are you aware of the recommendations of the 2014 FAA General Aviation Summit? (required) Yes No ► If you answered ‘No’ to D2, then skip to D4 on the next page.
Do you agree or disagree?
D3. The FAA General Aviation Summit recommendations will contribute to the safety of the National Airspace System.
Strongly disagree Disagree Neutral Agree Strongly agree D4. Which source(s) do you use for general aviation information? [mark all that apply] Safety information
Accident information
Do not use AVweb ....................................................................... AOPA – Aircraft Owners and Pilots Association ....... General Aviation News .............................................. NTSB – National Transportation Safety Board .........
FAA – Federal Aviation Administration .....................
Fixed Base Operator (FBO)/Fixed facility ................. Other (write in below)......................................................
Other source(s) used for safety information: ____________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ Other source(s) used for accident information: __________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ ONLY answer D5 if you currently work for hire as (a) a flight instructor under Part 61, 141, or 142, or (b) a pilot under Part 91.
All others skip to Section E on page 12.
D5. How long is your typical duty day?
hours minutes [enter whole numbers, not decimals or fractions]
ONLY answer D6 if you currently work for hire as a flight instructor under Part 61, 141, or 142. If you currently work for hire as a pilot under Part 91, skip to D7 on the next page. D6. How much rest do you typically receive between consecutive days of providing flight instruction (including ground instruction)?
hours minutes [enter whole numbers, not decimals or fractions] ONLY answer D7 through D13 if you currently work for hire as a pilot under Part 91. If you currently work for hire as a flight instructor under Part 61, 141, or 142 skip to Section E on page 12.
D7. Are there rest areas at your Fixed-Based Operators (FBOs)? (required) All have rest areas Some have rest areas None have rest areas ► If you answered ‘None have rest areas’ to D7, then skip to D9.
D8. Do you typically use rest areas during ground time, when they are available at your FBOs? Yes No (explain below) Reason(s) why you do not use rest areas at FBOs: ______________________________________________________ _______________________________________________________________________________________________ D9. How much rest do you typically receive between consecutive days of flying? hours minutes [enter whole numbers, not decimals or fractions] D10. During a given 30-day period, how many days do you typically conduct operations between the hours of 2:00am and 6:00am?
days [enter a whole number] D11. Do you fly long-haul operations (as a general rule, long-haul flight times are in excess of 12 hours)? (required) Yes No ► If you answered ‘No’ to D11, then skip to Section E on the next page.
D12. Are your long-haul aircraft equipped with a lay-flat sleep surface rest facility? All have a lay-flat sleep surface Some have a lay-flat sleep surface None have a lay-flat sleep surface
D13. Where do you typically rest during long-haul operations?
In an empty passenger seat On a lay-flat sleep surface In my seat Other (write in below) Other places you typically rest during long-haul operations: _______________________________________________ ______________________________________________________________________________________________ Section E: The following items focus on the effectiveness of the FAA complaint process. E1. Are you aware of the FAA process for submitting general aviation complaints? (required) Yes No ► If you answered ‘No’ to E1, then skip to Section F on the next page. E2. In the past 12 months, did you file a complaint with the FAA?
(required) Yes No ► If you answered ‘No’ to E2, then skip to Section F on the next page. E3. With which FAA office did you file your most recent complaint?
Flight Standards District Office (FSDO) Flight Standards Regional Office Flight Standards Headquarters Airmen Certification in Oklahoma City Aircraft Certification Office of Aerospace Medicine Office of the Chief Counsel Air Traffic FAA website Other (write in below) Other FAA office where you filed your most recent complaint: ______________________________________________ _______________________________________________________________________________________________ E4. Regarding your most recent experience with the complaint process, did the FAA…?
Yes No Not
applicable route you to the appropriate office ...................................... respond in a professional manner ....................................... provide useful assistance with the complaint process ........ respond in a timely manner ................................................. clearly explain the complaint process ................................. treat you with courtesy and respect .................................... clearly explain the resolution ............................................... E5. Based on your most recent experience, rate the priority of the following ways the FAA could improve their response to complaints.
Not a
priority
Low priority
Moderate priority
High priority
Top priority route you to the appropriate office ...................................... respond in a professional manner ....................................... provide useful assistance with the complaint process ........ respond in a timely manner ................................................. clearly explain the complaint process ................................. treat you with courtesy and respect .................................... clearly explain the resolution ............................................... E6.
Are there improvements to the complaint process that you recommend the FAA pursue as high or top priorities?
Yes (write in below) No High and top priority improvements to the complaint process: ______________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________
Section F: Background Information
F1. Which aircraft category rating(s) do you currently hold? [mark all that apply] Airplane Rotorcraft Glider Lighter-than-air Powered-lift Powered parachute Weight-shift-control aircraft None of the above
F2. How many total flight hours have you logged?
hours [enter a whole number] F3. Approximately how long has it been since the first issuance of your pilot certificate, to include Sport, Recreational, Private, and/or Commercial?
years months [enter whole numbers, not decimals or fractions]
F4. Which region do you typically operate in?
Alaskan Region (Alaska) Central Region (Illinois: only Madison, St. Clair, Monroe counties; Iowa; Kansas; Kentucky: not Boone, Kenton, and Campbell counties; Missouri; Tennessee; Nebraska) Eastern Region (Delaware, Maryland, New Jersey, New York, North Carolina, Pennsylvania, Virginia, West Virginia, District of Columbia) Great Lakes Region (Illinois: not Madison, St.
Clair, Monroe counties; Indiana; Kentucky: only Boone, Kenton, and Campbell counties; Michigan; Minnesota; North Dakota; Ohio; South Dakota; Wisconsin) New England Region (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont) Northwest Mountain Region (Colorado, Idaho, Montana, Oregon, Utah, Washington, Wyoming) Southern Region (Alabama, Florida, Georgia, Puerto Rico, South Carolina) Southwest Region (Arkansas, Louisiana, Mississippi, New Mexico, Oklahoma, Texas) Western-Pacific Region (Arizona, California, Hawaii, Nevada) Throughout the United States Internationally Not sure
Source: Federal Aviation Administration — www.faasafety.gov. Reproduced from the published record; FlightPush adds formatting only.
Author: CAMI and Xyant Technology
FAASTeam library-103834