ATC Communication Breakdowns

A misheard clearance, a stepped-on readback, an assumption nobody checked. Communication failures sit behind a large share of runway incursions and deviations. These reports show where one clarifying question would have broken the chain.

NASA

NASA ASRS Reports

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NTSB

NTSB Accident Data

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FAA

Information for Operators (InFO)

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InFO 16015: Flight Plan (FPL) Filing of “Operational” Communication, Navigation, and Surveillance (CNS) Capability CodesSep 8, 2016Flight Plan (FPL) Filing of “Operational” Communication, Navigation, and Surveillance (CNS) Capability Codes
InFO 17005: The Federal Aviation Administration (FAA) Aircraft Certification Service (AIR) and Flight Standards Service (AFS) Regulatory Consistency Communication Board (RCCB)Mar 23, 2017The Federal Aviation Administration (FAA) Aircraft Certification Service (AIR) and Flight Standards Service (AFS) Regulatory Consistency Communication Board (RCCB)
InFO 21006: Flight Attendant (F/A) Communication Techniques and Onboard Procedures to De-escalate Cabin Misconduct.Dec 30, 2021Flight Attendant (F/A) Communication Techniques and Onboard Procedures to De-escalate Cabin Misconduct.
InFO 26005: North Atlantic (NAT): Failure to Promptly/Correctly Load Controller-Pilot Data Link Communications (CPDLC) Route Uplinks.Jan 27, 2026North Atlantic (NAT): Failure to Promptly/Correctly Load Controller-Pilot Data Link Communications (CPDLC) Route Uplinks.