PHAK 1-9

Figure 1-13. Atlanta Flight Standards District Office (FSDO). Safety Team (FAASTeam) exemplifies this commitment. The FAASTeam has replaced the Aviation Safety Program (ASP), whose education of airmen on all types of safety subjects successfully reduced accidents. Its success led to its demise because the easy-to-fix accident causes have been addressed. To take aviation safety one step further, Flight Standards Service created the FAASTeam, which is devoted to reducing aircraft accidents by using a coordinated effort to focus resources on elusive accident causes. Each of the FAA’s nine regions has a Regional FAASTeam Office dedicated to this new safety program and managed by the Regional FAASTeam Manager (RFM). The FAASTeam is “teaming” up with individuals and the aviation industry to create a unified effort against accidents and tip the safety culture in the right direction. To learn more about this effort to improve aviation safety, to take a course at their online learning center, or to join the FAASTeam, visit their website at www.faasafety.gov. Obtaining Assistance from the FAA Information can be obtained from the FAA by phone, Internet/e-mail, or mail. To talk to the FAA toll-free 24 hours a day, call 1-866-TELL-FAA (1-866-835-5322). To visit the FAA’s website, go to www.faa.gov. Individuals can also e-mail an FAA representative at a local FSDO office by accessing the staff e-mail address available via the “Contact FAA” link at the bottom of the FAA home page. Letters can be sent to: Federal Aviation Administration 800 Independence Ave, SW Washington, DC 20591 FAA Reference Material The FAA provides a variety of important reference material for the student, as well as the advanced civil aviation pilot. In addition to the regulations provided online by the FAA, several other publications are available to the user. Almost all reference material is available online at www.faa.gov in downloadable format. Commercial aviation publishers also provide published and online reference material to further aid the aviation pilot. Aeronautical Information Manual (AIM) The Aeronautical Information Manual (AIM) is the official guide to basic flight information and ATC procedures for the aviation community flying in the NAS of the United States. [Figure 1-14] An international version, containing parallel information as well as specific information on international airports, is also available. The AIM also contains information of interest to pilots, such as health and medical facts, flight Flight Standards District Office (FSDO) The FAA has approximately 80 FSDOs. [Figure 1-13] These offices provide information and services for the aviation community. FSDO phone numbers are listed in the telephone directory under Government Offices, DOT, FAA. Another convenient method of finding a local office is to use the FSDO locator available at: www.faa.gov/about/office_org/ field_offices/fsdo. In addition to accident investigation and the enforcement of aviation regulations, the FSDO is also responsible for the certification and surveillance of air carriers, air operators, flight schools/training centers, and airmen including pilots and flight instructors. Each FSDO is staffed by Aviation Safety Inspectors (ASIs) who play a key role in making the nation’s aviation system safe. Aviation Safety Inspector (ASI) The ASIs administer and enforce safety regulations and standards for the production, operation, maintenance, and/ or modification of aircraft used in civil aviation. They also specialize in conducting inspections of various aspects of the aviation system, such as aircraft and parts manufacturing, aircraft operation, aircraft airworthiness, and cabin safety. ASIs must complete a training program at the FAA Academy in Oklahoma City, Oklahoma, which includes airman evaluation and pilot testing techniques and procedures. ASIs also receive extensive on-the-job training and recurrent training on a regular basis. The FAA has approximately 3,700 inspectors located in its FSDO offices. All questions concerning pilot certification (and/or requests for other aviation information or services) should be directed to the local FSDO. FAA Safety Team (FAASTeam) The FAA is dedicated to improving the safety of United States civilian aviation by conveying safety principles and practices through training, outreach, and education. The FAA