ACR LGT DEP DFW WITH INCORRECT FUEL LOAD AND IMPROPER FUEL DISTRIBUTION.

Report 1 | Narrative: I WAS THE CAPT ON AN LGT WITH AN INOP #3 FUEL GAUGE. THE MLE WAS CHKED AND A FUEL SLIP WAS REQUIRED. THE FUELER CAME TO THE COCKPIT AND CHKED THE LOAD. HE TOLD US HE METERED 11500# OF FUEL INTO THE #3 FUEL TANK; AS PER OUR OPS MANUAL. WE WERE SHORT 300 LBS OF FUEL FOR RELEASE; SO I HAD HIM PUT AN ADDITIONAL 300 LBS IN THE #2 TANK. THE FUEL SLIP WAS NEVER DELIVERED BY HIM; AND WE HAD TO GET A FUELING SUPVR TO GET US A FUEL SLIP. WHEN THE FUEL SLIP ARRIVED; IT WAS SLOPPY BUT INDICATED WE HAD THE PROPER FUEL LOAD. IT ALSO HAD A STICK (FUEL) FIGURE IN THE #3 FUEL COLUMN.

SINCE WE ARE NOT ALLOWED TO USE STICK GAUGES ON WING TANKS; WE IGNORED IT SINCE THE FUELER SAID HE METERED THE FUEL IN AND CONFIRMED WITH THE STICKS. ON TKOF THE ACFT ROLLED TOWARD THE LEFT AND IT TOOK 2 UNITS OF RUDDER AND AILERON TRIM TO HOLD WINGS LEVEL. I HAD THE ENGINEER BURN ALL ENGS FROM ALL ENGS FROM THE #1 TANK UNTIL THE ACFT TRIMMED OUT. WE CALLED DISPATCH AND HE CONFIRMED THE FUELER METERED THE FUEL INTO THE #3 TANK. WE FLEW ABOUT 30 MINS TO GET THE ACFT TRIMMED. AT THAT TIME WE FIGURED WE WERE SHORT 2500 LBS OF FUEL IN THE #3 TANK AT TKOF.

SINCE WE HAD 5000 LBS ADDITIONAL FUEL AND THE WX IN YYZ WAS GOOD; WE GOT RERELEASED OVER STL WITH THE ESTIMATED FUEL ON BOARD AND HAD DISPATCH CHK BACK WITH THE FUELER. ABOUT 45 MINS LATER WE RECEIVED A COMPUTER MESSAGE THAT THE FUELER SHORTED US 3000# IN THE #3 TANK BECAUSE HE USED THE STICKS TO MEASURE THE FUEL. IF I WERE TO DO IT AGAIN I WOULD HAVE INQUIRED FURTHER INTO THE REASON HE PUT THE STICK FIGURE ON THE FUEL SLIP.

Report 1 | Synopsis: ACR LGT DEP DFW WITH INCORRECT FUEL LOAD AND IMPROPER FUEL DISTRIBUTION.